Evaluate Reliability - Xerox WorkCentre 5687 Evaluator Manual

Evaluate Reliability

Office productivity relies on tools that do their jobs day in and day out. Consider how often you need to intervene to replace paper or
other consumables or to clear jams. How easy is that intervention, and how long is the device typically down? If outside assistance is
required, how easy is it to schedule and how long do you have to wait? Is the device a reliable network citizen? Has it been tested and
certified by independent industry participants?
How the WorkCentre 5600 Series exceeds the reliability requirement:
Day-to-day Reliability
Reliability comes in two forms: system reliability and image reliability. WorkCentre 5600
Series devices have been designed to provide maximum system reliability and uptime:
Simple paper paths and minimal moving parts help optimize day-to-day reliability and
contribute to monthly duty cycles* of:
• WorkCentre 5632 — 125,000
• WorkCentre 5638 — 150,000
• WorkCentre 5645 — 175,000
• WorkCentre 5655 — 200,000
• WorkCentre 5665 — 250,000
• WorkCentre 5675 — 300,000
• WorkCentre 5687 — 400,000
*Duty cycle is a measure of the maximum number of copies/prints that can be run during peak periods.
Any paper jams or misfeeds that do occur can be easily cleared through access doors
on the front of the machine, enabling your employees to proactively resolve most issues
and limit help-desk calls. With a possible maximum paper capacity of up to 8,700 sheets,
WorkCentre 5600 Series devices can also drastically reduce paper reloading downtime.
Xerox SMart Kit technology also helps minimize downtime by predicting when critical
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parts will fail and alerting you to order replacement units. SMart Kit replaceable units are
as simple to replace as toner cartridges. Further, if a WorkCentre 5600 Series device does
experience an interruption in service, CentreWare alerts can be configured to automati-
cally inform IT staff.
Service / Support
Building on the reliability engineered into the WorkCentre 5600 Series devices, Xerox
has trained and developed a sophisticated service-delivery network capable of maintain-
ing your equipment, addressing issues users may encounter, and training IT staff and
employees on how to get the most out of the equipment.
Xerox WorkCentre 5600 Series Evaluator Guide 15