Evaluate Reliability - Xerox WorkCentre 7425 Evaluator Manual

Evaluate Reliability

Office productivity relies on tools that do their jobs day in and day out. Consider how often you need to intervene to replace paper or
other consumables or to clear jams. How easy is that intervention, and how long is the device typically down? If outside assistance is
required, how easy is it to schedule and how long do you have to wait? Is the device a reliable network citizen? Has it been tested and
certified by independent industry participants?
How the WorkCentre 7425/7428/7435 multifunction device exceeds the reliability requirement
Day-to-day reliability
Reliability comes in two forms: system reliability and image reliability. The WorkCentre
7425/7428/7435 device has been designed to provide maximum system reliability and
uptime: Simple paper paths and minimal moving parts help optimize day-to-day reliabil-
ity and contribute to duty cycles* of:
• WorkCentre 7425: Up to 60,000 pages per month
• WorkCentre 7428: Up to 80,000 pages per month
• WorkCentre 7435: Up to 105,000 pages per month
*Duty cycle is a measure of the maximum number of copies/prints that can be run during peak periods.
Any paper jams or misfeeds that do occur can be easily cleared through access doors
on the front of the machine, enabling your employees to proactively resolve most issues
and limit help-desk calls. With a possible maximum paper capacity of up to 5,140 sheets,
the WorkCentre 7425/7428/7435 device can also drastically reduce paper reloading
downtime. Xerox SMart KitTM technology also helps minimize downtime by predict-
ing when critical parts will fail and alerting you to order replacement units. SMart Kit
replaceable units are as simple to replace as toner cartridges. Further, if a WorkCentre
7425/7428/7435 device does experience an interruption in service, CentreWare alerts
can be configured to automatically inform IT staff.
Service / support
Building on the reliability engineered into the WorkCentre 7425/7428/7435 device, Xerox
has trained and developed a sophisticated service-delivery network capable of maintain-
ing your equipment, addressing issues users may encounter, and training IT staff and
employees on how to get the most out of the equipment.
The WorkCentre 7425/28/35 features
SMart Kit consumables, which are
easily accessed through the front
panel door, and are as simple to
replace as standard toner cartridges.
Xerox WorkCentre 7425/7428/7435 Evaluator Guide 17