Reset System Values; Self-Test Procedure - Avaya IP Office 3.0 Installation Manual

Reset System Values

Use the following procedure to reset most of the phones values.
• If a phone has been moved from another IP Office system, it will still retain values such as
the DHCP and TFTP server address. To fully reset the phone first go through a static
installation setup and then reset the phone as below.
1. While the phone is on-hook and idle, press the following sequence: Hold 7 3 7 3 8 # (Hold R E S
E T #)
2. The phone displays Reset values?
3. Press * to cancel this procedure or press # to reset values to their defaults.
• WARNING: As soon as you press #, all static information will be erased without any
possibility of recovering the data.
4. The phone displays Resetting values whilst the system values are reset to their defaults.
5. Once the system values are reset, the phone displays Restart phone?
• Press * to end the procedure without restarting the telephone.
• Press # to restart the telephone. The remainder of the procedure then depends on the
status of the boot and application files, see Restart Scenarios.

Self-Test Procedure

1. To start the Avaya IP phone self-test procedures, press the following sequence: Hold 8 3 7 8 #
(Hold T E S T #)
2. The phone does the following:
•
Each column of programmable button LED's is lit for half a second from left to right across
the telephone, in a repeating cycle. The Speaker/Mute LED and the message waiting LED
are also lit in sequence.
• Buttons (other than #) generate a click if pressed.
• Telephones with displays display Self test #=end for 1 second after self-test is started.
Then a block character (all pixels on) is displayed in all display character locations for 5
seconds. Display of the block character is used to find bad display pixels.
3. One of the following is finally displayed:
• If self-test passes:
Self test passed
#=end
• If self-test fails:
Self test failed
#=end
4. To end the self-test, press #. The phone returns to normal operation.
Avaya IP Phone Installation
IP Office 3.0
Appendix A: Miscellaneous
Issue 10b (26th January 2005)
Page 25