Avaya S8500 Job Aid page 7

If the primary media server(s) fail
1
Before bringing up the MBS, disconnect the primary media server(s) from the control network for
repair. Never connect the primary media server(s) back to the control network until the customer
can tolerate a service outage and the MBS has been de-activated and disconnected from the
control network.
2
Bring up the MBS
a
Connect to the services port (Eth1) on the back of the MBS.
b
Click Start > Run to open the Run dialog box.
c
Type
d
Type
processing on the MBS. If S8700 or S8710, repeat the command on the standby media
server.
e
Using the Maintenance Web Interface, under Server click Status Summary.
f
Verify that the field
Active
Service is restored to the primary media
server(s)
Once the primary media server(s) are repaired, verify operation, restore necessary system files and
translations, verify that the customer can tolerate a service outage, and de-activate and disconnect the
MBS before connecting the primary server(s) to the control network.
1
Disconnect the MBS from the customer's network.
2
Stop call processing on the MBS:
a
Connect to the services port (Eth1) on the back of the MBS.
b
Click Start > Run to open the Run dialog box.
c
Type
d
Type
processing on the MBS. If S8700 or S8710, repeat the command on the active media
server.
e
Using the Maintenance Web Interface, under Server click Status Summary.
f
Verify that the field
standby media servers must show
3
Reconnect the MBS to the customer's network and test for connectivity.
4
Connect the primary media server(s) to the customer's network and test for connectivity.
5
Avaya Communication Manager on the primary media server(s) automatically connects and takes
over all the IPSI- and non-IPSI-connected port networks. This causes a service outage as the
primary media server(s) gains control. To verify:
a
In a SAT session, log into the primary media server(s). If S8700 or S8710, the active
media server.
b
Type
c
Verify that the
Manual Backup Servers for S8500 or S8700 Media Servers
Issue 2 June 2004
Job Aid: Manual Backup Servers for S8500 or S8700 Media Servers—R2.0 or later
and press Enter.
telnet 192.11.13.6
and press Enter on the MBS (active if S8700 or S8710) to start call
start -a
Mode: says
, the other says
Standby
telnet 192.11.13.6 and press Enter.
and press Enter on the MBS (standby if S8700 or S8710) to stop call
stop -afc
Mode: says
and press Enter.
list ipserver
says
Service State
. If on the S8700 or S8710, one media server says
Active
. If not, do not proceed.
. If on the S8700 or S8710, both the active and
Not Ready
. If not, do not proceed.
Not Ready
for all the IPSIs.
IN
Using the MBS
7
03-300154