Users Menu Statistics; Listen To System Activity; Report Types; Log Information - Toshiba Strata CIX GVPH Programming Manual

System Reports

Listen to System Activity

Users Menu Statistics

The Users Menu (Info/Status
Screen) displays (shown at
right) the User ID statistics.
In addition to the screen
display, a report can also be
generated based on the
statistics shown.
Definitions" on page
menu provides:
•
Date and time User ID was
created
•
Date and time User ID was
last modified
•
When date and time statistics were last reset
•
Message activity
•
Caller activity
•
User activity
See Chapter 4 – Menus
Listen to System Activity
When logged on to the System Administrator User ID mailbox (999), you can select Review
System Status. Voice processing plays (verbally) the status information:
•
Percent of flash ROM space remaining
•
Number of ports in use
•
System date and time

Report Types

You can generate a variety of reports that provide information about the voice processing
system and User ID mailboxes.
•
Log information using the XADM4 Admin Filecopy option to import a log file into a program
on another PC (see
•
Users Menu information using the XADM4 Admin Reports Menu

Log Information

If you need more system or User ID information, voice processing provides the following logs.
•
Message – Logs every received message and every User ID that checks for messages
along with the DTMF entered. Includes date and time for each entry.
•
Voice processing (System) – Logs startup, execution error, and shutdown information and
system actions.
•
User ID – Logs the date, time, and User ID number whenever a User ID is accessed via
DTMF. Useful for creating a data file which can later be analyzed for call distributions and
accesses by dates, days, and times.
•
Fax – (not supported)
•
Trace.out – Logs system activity while voice processing is active.
See Chapter 8 – Maintenance and Troubleshooting
Software
7-2
("Report
1-3.) The
for details on the statistics.
"Log Information" on page 1-2
for instructions on activating and using these log files.
for details)
and Chapter 2 – Configure UADM2
Strata CIX40 Voice Processing Programming Manual
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