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The data is also displayed in two graphs:
Figure 28. The top graph shows the number and percentage of calls that waited for the
specified time (in incremental periods of 60 seconds, in this case) before being
overflowed or redirected. The bottom graph shows the accumulation of calls that
were overflowed or redirected as the time increments progress.
Data Source
All data from the table CDRMAIN
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AltiReport Manual
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