Troubleshooting - JVC RX-THG51 Instructions Manual

Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Symptom Cause Correction
No power. • The power cord is disconnected. • Plug the power cord securely into the
wall outlet.
The power is on, but • No disc is inserted. • Insert a disc. (Check that the DVD or,
the DVD/CD Receiver audio CD indicator in the DVD display
does not work. is lit.)
No picture. • The TV is not set to receive DVD signal • Select the appropriate video input
output, mode on the TV so the picture from
the DVD/CD Receiver appears on the
TV screen.
• The video cable is not connected • Connect the video cable into the
securely, jacks securely.
• The connected TV power is turned off. • Turn on the TV.
There is no sound or • The equipment connected with the • Select the correct input mode of the
only a very low-level audio cable is not set to receive DVD audio receiver so you can hear the
sound is heard, signal output, sound from the DVD/CD Receiver.
• The audio cables are not connected • Connect the audio cable into the
securely, jacks securely.
• The power of the equipment connected • Turn on the equipment connected
with the audio cable is turned off. with the audio cable.
• The audio connecting cable is damaged. • Replace it with new one.
The playback picture is • The disc is dirty. • Clean the disc.
poor.
The DVD/CD Receiver ° No disc is inserted. • Insert a disc. (Check that the DVD, or
does not start playback, audio CD indicator in the DVD display
is lit.)
• An unplayable disc is inserted. • Insert a playable disc. (Check the
disc type, colour system and Regional
code.)
• The disc is placed upside down. • Place the disc with the playback side
down.
• The disc is not placed within the guide. • Place the disc on the disc tray
correctly inside the guide.
• The disc is dirty. • Clean the disc.
• A menu is on the TV screen. • Press the SETUP button to turn off
the menu screen.
• The Rating level is set. • Cancel the Rating function or change
the rating level.
Loud hum or noise is • The disc is dirty. • Clean the disc.
heard.
• The speakers and components are • Connect the speakers and
connected poorly, components securely.
• The DVD/CD Receiver is located too • Move your TV away from the audio
close to the TV. components.