Troubleshooting - Jenn-Air JJW2427WW00 Use & Care Manual

TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate Self-Clean cycle will not operate
• Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
• Is the appliance wired properly?
See Installation Instructions.
Oven will not operate
Is the electronic oven control set correctly?
See "Electronic Oven Control" section.
Has a delay start been set?
See "Delay Start" section.
Is the Button Lock set?
See "Button Lock" section.
Is the Sabbath Mode set?
See "Sabbath Mode" section.
On double oven models, is one oven self-cleaning?
When one oven is self-cleaning the other oven cannot be set
or turned on.
On double oven models, is the correct oven control being
used?
The lower control is for the lower oven, the upper control is
for the upper oven.
Oven temperature too high or too low
• Does the oven temperature calibration need adjustment?
See "Oven Calibration" section.
Display shows messages
Is the display showing a letter followed by a number?
Clear the display. If a letter followed by a number reappears,
write down the letter followed by the number and call for
service. See "Assistance or Service" section.
•
Is the oven door open?
Close the oven door all the way.
• Has the function been entered?
See "CustomClean
TM
Self-Cleaning with Adjustable Levels
and Auto Lock" section.
On some models, has a delay start Self-Clean cycle been
set?
See "CustomClean
TM
Self-Cleaning with Adjustable Levels
and Auto Lock" section.
Has a delay start been set?
See "Delay Start" section.
Oven cooking results not what expected
•
Is the proper temperature set?
Double-check the recipe in a reliable cookbook.
• Is the proper oven temperature calibration set?
See "Cooking Functions" section.
• Was the oven preheated?
See "Cooking Functions" section.
• Are the racks positioned properly?
See "Positioning Racks and Bakeware" section.
• Is there proper air circulation around bakeware?
See "Positioning Racks and Bakeware" section.
• Is the batter evenly distributed in the pan?
Check that batter is level in the pan.
• Is the proper length of time being used?
Adjust cooking time.
• Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
• Are baked items too brown on the bottom?
Move rack to higher position in the oven.
• Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.
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