Cooktop Care; General Cleaning; Troubleshooting - IKEA ICS500WB0 Use & Care Manual

COOKTOP CARE TROUBLESHOOTING
IMPORTANT: Before cleaning, make sure all controls are off and
the cooktop is cool. Always follow label instructions on cleaning
products.
Soap, water and a soft cloth or sponge are suggested first unless
otherwise noted.
EXTERIOR PORCELAIN ENAMEL SURFACES
Cleaning Method:
Food spills containing acids, such as vinegar and tomato, should
be cleaned as soon as the entire appliance is cool. These spills
may affect the finish.
• Glass cleaner, mild liquid cleaner or nonabrasive scrubbing
pad: Gently clean around the model and serial number plate
because scrubbing may remove numbers.
• All Purpose Appliance Cleaner Part Number 31662 (not
included):
See "Assistance or Service" section to order.
TEMPERED GLASS
To avoid damage to the glass, do not use abrasive cleaners, steel
wool pads, gritty washcloths or abrasive paper towels.
Cleaning Method:
• Glass cleaner and soft cloth or sponge:
Apply glass cleaner to soft cloth or sponge, not directly on
glass.
• All Purpose Appliance Cleaner Part Number 31662 (not
included):
See "Assistance or Service" section to order.
COOKTOP CONTROLS
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Nothing will operate
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
• Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
• Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
• Is the cooktop properly connected to the gas supply?
Contact a service technician or see Installation Instructions.
Surface burners will not operate
Cleaning Method:
When replacing knobs, make sure knobs are in the Off position.
On some models, do not remove seals under knobs.
• Warm, soapy water:
Pull knobs straight away from control panel to remove.
To avoid damage to the cooktop controls, do not use steel wool,
abrasive cleansers or oven cleaner.
Do not soak knobs.
CAST IRON GRATES AND CAPS (on some models)
Cleaning Method:
• Liquid detergent and water.
Wipe with damp cloth or sponge then rinse with clean water
and wipe dry.
To avoid damage to the cast iron grates and caps:
Do not clean in dishwasher.
Do not clean in self-cleaning ovens.
Do not reassemble caps on burners while wet.
SURFACE BURNERS
Sealed Burner models
See "Sealed Surface Burners" section.
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
Is the control knob set correctly?
Push in knob before turning to a setting.
Are the burner ports clogged?
See "Sealed Surface Burners" section.
Is the main gas shutoff valve in the off position?
See the Installation Instructions.
Surface burner flames are uneven, yellow and/or noisy
Are the burner ports clogged?
See "Sealed Surface Burners" section.
On models with caps, are the burner caps positioned
properly?
See "Sealed Surface Burners" section.
Is propane gas being used?
The cooktop may have been converted improperly. Contact a
service technician or see "Assistance or Service" section.
Surface burner makes popping noises
• Is the burner wet?
Let it dry.
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