IKEA IKGC-E311B User Manual

Troubleshooting Before A/S Request
IKEA GUARANTEE
How long is the IKEA guarantee valid for? that may occur during transport. However, if IKEA delivers the
This guarantee is valid for five years from the original date of product to the customer's delivery address and damages the
purchase of your appliance at IKEA. The original sales receipt, is product, it will be covered by IKEA.
•Cost for carrying out the initial installation of the IKEA appliance.
required as proof of purchase. If service work is carried out under
However, if an IKEA appointed Service Provider or its authorized
guarantee, this will not extend the guarantee period for the
appliance. service partner repairs or replaces the appliance under the terms of
this guarantee, the appointed Service Provider or its authorized
Who will execute the service? service partner will reinstall the repaired appliance or install the
replacement, if necessary.
IKEA service provider will provide the service through its own
service operations or authorized service partner network.
How country law applies
What does this guarantee cover? IKEA guarantee provides specific legal rights, which exceeds or
covers the local legal demands. However, these conditions do not
The guarantee covers faults of the appliance, which have been
in any way limit the consumer rights described in the local legislation.
caused by faulty construction or material faults from the date of
purchase from IKEA. This guarantee applies to domestic use only.
The exceptions are specified under the headline "What is not Area of validity
covered under this guarantee?". Within the guarantee period, the This IKEA guarantee applies only to products purchased and
installed in South Korea.
costs to remedy the fault e.g.repairs, parts, labour and travel will
be covered and the appliance needed for the repair will be
provided without special expenditure. An obligation to carry out services in the framework of the
guarantee exists only if the appliance complies and is installed
in accordance with:
What will IKEA do to correct the problem?
•The technical specifications of the country in which the
IKEA will examine the product and decide, at its sole discretion,
if it is covered under this guarantee. If considered covered, guarantee claim is made;
IKEA will then, at its sole discretion, either repair the defective •The Assembly Instructions and User Manual Safety Information.
product or replace it with the same or a comparable product.
AFTER SALES for IKEA appliances
Please don't hesitate to contact IKEA to:
What is not covered under this guarantee?
•Normal wear and tear. •make a service request under this guarantee;
•Deliberate or negligent damage, damage caused by failure to •ask for clarification on functions of IKEA appliances
observe operating instructions, incorrect installation or by To provide you with the best assistance, please read the Assembly
Instructions and the User's Manual carefully before contacting us.
connection to the wrong voltage, damage caused by chemical
or electrochemical reaction, rust, corrosion or water damage
including but not limited to damage caused by excessive lime in
the water supply, damage caused by abnormal environmental
conditions.
•Consumable parts including filters, batteries and lamps.
•Non-functional and decorative parts which do not affect normal
use of the appliance, including any scratches and possible
discolorations.
How to reach us if you need our service
•Accidental damage caused by foreign objects or substances, Please contact the Service Center using the number on the last
cleaning or unblocking of filters, and drainage systems or soap page of the User's Manual.
drawers.
•Damage to the following parts: ceramic glass, accessories,
In order to provide you a faster service, please refer to the IKEA
crockery and cutlery baskets, feed and drainage pipes, seals, article number (8 digit code) placed on the rating plate of your
lamps and lamp covers, screens, knobs, casings and parts of appliance.
casings. Unless such damages can be proved to have been
caused by production faults.
SAVE THE SALES RECEIPT!
•Repairs not carried out by our appointed service providers and/
It is your proof of purchase and required for the guarantee to apply.
or an authorized service contractual partner or where non- The sales receipt also reports the IKEA name and article number
original parts have been used. (8 digit code) for each of the appliances you have purchased.
•Repairs caused by installation which is faulty or not according
to specification.
Do you need extra help?
•The use of the appliance in a non-domestic environment, i.e.
For any additional questions not related to After Sales of your
professional use. appliances please contact your nearest IKEA store call center.
•Transportation damages. If a customer transports the product to We recommend you read the appliance documentation carefully
their home or another address, IKEA is not liable for any damage before contacting us.
Problems Possible Causes Solutions
• Replace the battery.
•
No spark during ignition or slow ignition speed.
Alkaline battery/ 1.5V/ LR20(D) x 2
• No gas. • Refill the gas(if LP gas).
No Ignition • Burner head is not assembled correctly. • Place the burner head properly.
• • Open the gas valve all the way.
Gas valve is closed.
• Foregin substances on spark igniter. • Remove all foreign substances and let it dry.
• • Clean the ignition electrode.
Foreign substances on the ignition electrode.
• Gas valve is not completey opened. • Open the gas valve all the way.
•
Insufficient gas. • Refill the gas(if LP gas).
Burner Turns
• Burner head is not assembled correctly. • Place the burner head properly.
Off Right After
Ignition
• Air flowed into the gas pipe. • Try to ignite repeatedly.
• • Clean the burner head.
Burner ports are clogged.
Abnormal Noise • Burner head is not assembled correctly. • Place the burner head properly.
• Make sure the cookware is cooled down.
Burner Turns
•
The anti-superheating sensor detected
Off While •
Check if the cookware is in contact with the sensor.
high temperature.
In Use
• Check if using the right cookware. (See 'Cookware Guide')
• • Clean the burner head.
Yellow Flame Burner ports are clogged.
• Not enough combustion because of the incomplete
Red Flame • Open the window and ventilate the area.
combustion.
• Different type of gas in use. • Check which gas is used.
Abnormal
Flame Size • Burner head is not assembled correctly. • Place the burner head properly.
• Gas hose connection is unstable. • Make sure the gas hose is connected properly.
Gas Smell
• • Replace the gas hose to a new one.
Gas hose has damaged (holes,ripped parts,etc).
※
If there are other issues or questions about the product, please contact NTEC Customer Service Center.
◎ What is "Anti-Superheating Burner"?
The Anti-Superheating burner has a temperature sensor that detects the temperature of the cookware bottom.
If it reaches over 260°C, the gas will automatically shut off to prevent fire. (Automatic extinguisher/ function that
prevents oil from overheating/ fire extinguisher for cookware).
※ This type of burner will neither cook for you nor prevent food from burning.
◎ Instructions for the Anti-Superheating Sensor
Sensor in contact with the
• The anti-superheating sensor and the center cookware right at the
Appropriate Anti-Superheating
center of the botom surface.
Sensor
of the cookware bottom must be in contact.
•
The bottom of the cookware should always
be flat.
• When trying to deep fry, make sure to use at Not
Appropriate
least 200mL of oil and center the cookware
Warped pan Sensor tilted Bowed pan Sensor not
to the sensor to prevent any malfunction. bottom bottom in contact
with the
center
Instructions for Use
◎ Cookware Guide
( O : Suitable, △ : Somewhat Suitable, X : Not Suitable)
Types of Cookware Suitability Notes
Enamel, Copper,
Steel, Nickel-silver, -
Aluminum,
Stainless
Sauce Pan Fry Pan Kettle
Avoid using for deep-fried food
•
and stir fry.
Earthenware Heat-Resistant Pot Stone Pot
• Make sure the cookware bottom is
touching the anti-superheating sensor
Wok Warped Bottom Concaved Bottom
properly to avoid any malfunction.
(Stir Fry) Pan Pan
X
• Excessive heat can damage the burner
and cause gas leak.
Grill Pot Musui Nabe Gridiron Pan
◎ Installation Guide
※Please read and follow the guide before installation.
※This product must be installed as built in.
Check the gas type and power supply (if using AC).
CAUTION
Contact gas professionals for gas connections.
Make sure the gas valve is in good condition.
◎ Keep Safe Distance
The wall behind the
② ① ②
product must be flat.
When installing, make sure the following distances between the
≥ 15cm ≥15cm
③
product and combutibles are kept.
≥15cm
① Between the ceiling assemblies and exhaust : at least 100cm
When installing cabinets or
② From either of the end of the product to its side object : at least 15cm
other product under the
counterop, make sure the
③ From the back end of the product to the back wall : at least 15cm
very bottom of the product is
kept at least 20mm away
from any surfaces.
If willing to install panel radiator, it must be done precisely.
⑤
④ Between the surface of the product and the ceiling panel : at least 80cm Panel
≥ 15cm (Countertop) ≥15cm
Radiator
⑤ Between the panel radiator and the wall : at least 1cm Panel Radiator
④
⑥ Back panel radiator : at least 30cm from the surface of the hob
≥ 30cm
⑥
The cut-out dimensions should be constructed correctly within the
error range. ⑤
The length of the cut-out needs to be at least 550mm.
The countertop material should either be thermosetting resin or stronger material.
Cut-out dimension must be manufactured precisely by squaring all sides
within the error range.
◎ Burner Assembly
Burner Cap
Burner Ring Burner Head
※ Place the burner head on top of the
burner base properly and check if the
Spark Plug Thermocouple
Should Not head moves left and right.
Burner Plate
(Igniter)
Move Around
⑥
①
◎ Parts' Name
⑤
④
②
⑩
②
③
※Anti-Superheating Sensor
Prevents oil or pots from overheating
⑦
⑧
⑨
① Grate (M) ② Grate (L) ③ Cooktop ④ Large Burner(Left)
⑤ Large Burner(Right) ⑥ Standard Burner ⑦ Rear Left Control ⑧ Front Left Control
⑨ Middle Right Control ⑩ 220V AC Power Cord
◎ Accessories
User's Manual
•
• Batteries (DC 1.5V (R20)X2) ※ Batteries can be purchased at any local market.
◎ Gas Range Instructions
① ② ③ ④ ⑤
Turn the gas knob counter- Press and turn the knob ONLY Turn the knob to adjust the Turn the knob ONLY towards Turn the knob clockwise to
clockwise to open the gas valve. towards the left to ignite. size of the flame. the right to turn off the burner. shut off the gas valve.
(OPENED) (CLOSED)
◎ Specifications
Product Description Gas Range (3 Burners) Gas consumption per Total
heat-resistant burner Consumption
Model IKGC-E311B
Large Burner(Right) 4.0
Ignition Type
Continuous Spark Ignition Gas
Consumption
Power DC 1.5V X 2 = 3V Large Burner(Left) 4.0 10
Hose Connection Ø 11.5mm (9.5 Hose)
Standard Burner 1.6
Dimensions W 580 x D 480 x H 60 mm
LNG(kW)
Cut-Out Dimensions W 550 x D 430 mm
Weight(Kg)
Approx. 7.2kg
Countertop Material Crystal Enamel
Gas Range
CUSTOMER-CENTRIC KITCHEN APPLIANCE MAKER (IKGC-E311B)
User's Maunal
• Please read and understand all instructions and precautions
in this manual thorougly for your safety.
• Users should keep this manual for future reference.
• The product is subject to change without prior notice for
improvement.
• This product is exclusive to be used in Republic of Korea.