Fax Problems - Xerox WorkCentre 490cx User Manual

Fax Problems

Symptom
The machine is not work-
ing, there is no display, and
the buttons are not work-
ing.
There is no dial tone.
The telephone numbers
stored in memory do not
dial correctly.
The document does not
feed into the machine.
You cannot receive faxes
automatically.
Table 2:
Solution
• Unplug the power cord and plug it in.
• Check for power at the outlet.
• Check that the telephone line cord is
connected properly.
• Check the phone wall socket by plugging in
another phone.
• Try using a different telephone cord.
Make sure the telephone numbers are stored
correctly in memory. Print a Telephone Num-
bers List. See To Print Reports/Lists on page 1-
59.
Make sure the document is not wrinkled or
creased and you are feeding it correctly. Also
ensure that the document is within specification
for size and thickness.
• Ensure that the FAX mode is selected.
• Ensure there is paper and ink in the
machine.
• Ensure that your machine's memory is not
full. Check the display for a MEMORY
FULL error message.
Fax Problems 7-15
7