Hp D2D System Health Led Is Flashing Red; Hp D2D Boots Up Correctly, But Cannot Be Seen On The Network; Cannot Connect To Web Management Interface; Hp D2D Is Not Visible On The Network - HP StorageWorks D2D100 - Backup System User Manual

• If the System Console screen is not seen:
• The HP D2D operating system may not be seen or recognized. Check the flash memory module
inside the HP D2D for correct seating. (To locate the flash memory module, refer to the schematic
on the hood label.)
• Check for hardware errors as the HP D2D device boots up.
HP D2D System Health LED is flashing RED
One of the two power supplies is not connected to power at power on time, causing a warning
condition. Ensure both power supplies are connected and reboot to clear this LED. The HP D2D will work
satisfactorily with one power supply, but without any redundancy. It is recommended to power on the
second power supply or replace the power supply as soon as possible.

HP D2D boots up correctly, but cannot be seen on the network

See "Connecting to the

Cannot connect to Web Management Interface

HP D2D is not visible on the network

See "Connecting to the

Cannot log in to the Web Management Interface

The password is case-sensitive, please make sure you know whether CAPS LOCK is on or off.
If you cannot find the password to the Web Management Interface login screen, it can be reset to
factory value.
1. Ensure that there are no backup or restore jobs in progress to the device.
2. Press the Power On button on the front of the HP D2D Backup System three times in quick succession
to reset it.
3.
After approximately 5 seconds, the HP D2D Backup System will begin its reboot sequence.
4.
The HP D2D Backup System will be reset to factory networking settings and the Administrator
password will be reset to Admin. No user data will be lost.

Cannot authenticate an iSCSI session

CHAP authentication is used within HP D2D. For details of the settings on the Microsoft iSCSI initiator and
the HP D2D Web Management Interface, see

If the HP D2D Backup System runs out of disk space

A warning message is generated when the HP D2D Backup System reaches 90% capacity. If you have
six disks, you can upgrade to 12 disks to double your capacity, but you may also be able to create
some space. Options for creating space include:
• Review your backup jobs to see if you can reduce the size of backup or retention time.
• Use the backup application job settings to overwrite or erase data.
• Export a cartridge to an attached tape drive.
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Troubleshooting
network" on page 117.
network" on page 117.
"The Microsoft iSCSI Initiator" on page 51.