Page 1 HP StorageWorks D2D Backup System HP D2D4004 and HP D2D4009 User Guide Part number: EH938-90924 Third edition: September 2008...
Page 2 Legal and notice information © Copyright 2008 Hewlett-Packard Development Company, L.P. Conﬁdential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S.
Page 3: Table Of Contents
Contents About this guide ......11 Intended audience ........11 Related documentation .
Page 4 Supported Ethernet conﬁgurations ......30 Ethernet network connection ....... 30 IPv4 and IPv6 network protocols .
Page 5 Library section ........62 6 LEDs .
Page 6 A note about terminology ........93 Archiving methods ........94 Cartridge copy .
Page 7 HP D2D boots up correctly, but cannot be seen on the network ....120 Cannot connect to Web Management Interface ......120 HP D2D is not visible on the network .
Page 8 Figures Front view of the HP D2D Backup System ..... . 15 Rear view of the HP D2D Backup System ..... . 16 Device conﬁguration with one host .
Page 9 34 Front view of the HP D2D Backup System ..... . 63 35 Drive LEDs ........64 36 Rear panel LEDs .
Page 10 Tables 1 Document conventions ......11 2 Data deduplication savings, example 1 .
Page 11: About This Guide
About this guide This guide provides information about: • Installing the HP StorageWorks D2D Backup System • Using the HP StorageWorks D2D Backup System • Troubleshooting the HP StorageWorks D2D Backup System Intended audience This guide is intended for users who install, operate and maintain the HP StorageWorks D2D Backup System.
Page 12: Hp Technical Support
WARNING! Indicates that failure to follow directions could result in bodily harm or death. CAUTION: Indicates that failure to follow directions could result in damage to equipment or data. IMPORTANT: Provides clarifying information or speciﬁc instructions. NOTE: Provides additional information. HP technical support For worldwide technical support information, see the HP support website: http://www.hp.com/support...
Page 13: Subscription Service
To ensure your registration is complete, there are a number of questions on the electronic form that are mandatory. Other questions are optional. However, the more you feel able to complete, the better HP can meet your needs. Subscription service HP recommends that you register your product at the Subscriber’s Choice for Business website: http://www.hp.com/go/e-updates After registering, you will receive e-mail notiﬁcation of product enhancements, new driver versions,...
Page 14 About this guide...
Page 15: Before You Start
1 Before you start In this chapter: • “Overview” on page 15 • “Optional tape attach” on page 16 • “Software and hardware requirements” on page 16 • “Terminology” on page 17 • “Storage capacity” on page 20 • “Data deduplication”...
Page 16: Optional Tape Attach
1. Power supply cable sockets (two) 5. PCIe slots (two full and one low proﬁle) 2. LAN port 1 6. VGA port for system console monitor 3. LAN port 2 7. PS/2 ports for system console keyboard and mouse 4. Management LAN port (Do not connect to this port) Figure 2 Rear view of the HP D2D Backup System NOTE: One full PCIe slot has a P400 controller card pre-installed.
Page 17: Terminology
Terminology Autoloaders An autoloader is a backup device that has a single tape drive and multiple storage slots. (A library has multiple tape drives, see “Libraries” on page 19.) Each storage slot contains a cartridge that can be allocated to a speciﬁc backup task; for example, one cartridge can hold Monday’s data, another can hold Tuesday’s data, and so on.
Page 18: Hosts On An Ethernet Network
Hosts on an Ethernet network Each emulated backup device is uniquely mapped to an individual host; this is the network server or PC that you wish to back up. • The backup device appears to the host as a locally-attached tape autoloader or library. •...
Page 19: Hosts On An Fc Network
Host1 Host2 Host3 Host4 onwards Library 1 Library 2 Library 3 HP StorageWorks D2D Backup System Figure 4 Device conﬁguration with multiple hosts Hosts on an FC network The host is the network server or PC that you wish to back up. Library devices on the HP D2D cannot be created for a speciﬁc host during installation.
Page 20: Mail Slots (Import/Export Elements)
support multiple tape drives whereas an autoloader only has one tape drive. This provides considerable storage capacity and full support for tape rotation strategies. (It may be necessary to upgrade your backup application to support libraries.) Mail slots (import/export elements) A mail slot is a term borrowed from tape terminology to identify a dedicated slot that is used speciﬁcally to import and export cartridges.
Page 21: Data Deduplication
Data deduplication Data deduplication compares blocks of data being written to the backup device with data blocks previously stored on the device. If duplicate data is found, a pointer is established to the original data, rather than storing the duplicate data sets. This removes, or “deduplicates,” the redundant blocks. The key part of this is that the data deduplication is being done at the block level and not at the ﬁle level which reduces the volume of data stored signiﬁcantly.
Page 22: Deduplication And Compression
• Reduces disk expenditures by reducing storage space required. You can get more backups for each host on the same size of storage (HP D2D device) • Prolongs disk data retention periods • Reduces the volume of data that must be sent across a WAN for remote backups, replication, and disaster recovery –...
Page 23: Space Saving With Deduplication
Table 2 Data deduplication savings, example 1 Data stored normally Data stored with deduplication 1st daily full backup 500 GB 500 GB 1st daily incremental backup 50 GB 5 GB 50 GB 5 GB 2nd daily incremental backup 50 GB 5 GB 3rd daily incremental backup 4th daily incremental backup...
Page 24 Before you start...
Page 25: Connecting And Installing The Hp D2D Backup System
2 Connecting and installing the HP D2D Backup System In this chapter: • “Installing the rail kit” on page 25 • “Connecting the hardware” on page 29 • “Supported network conﬁgurations” on page 30 • “Powering on the HP D2D” on page 32 •...
Page 26: Mounting The Server
WARNING! These rails, when installed, form only a shelf for the server to rest on. The server is not attached to the rail by any other means. Use extreme caution when pulling the server out from the rack; it can slip and fall, causing damage to the server or injury.
Page 27: Attach The Rails To The Rack Columns
Figure 7 Attach the rails to the rack columns Slide the HP D2D into position on the rails. NOTE: The rear ends of the rails have a CTO bracket that must overlap the chassis tab in order to secure the HP D2D to the rails.
Page 28: Insert The Hp D2D Server Into The Rack
Figure 8 Insert the HP D2D server into the rack Figure 9 CTO bracket location Secure the HP D2D to the rack rails using thumbscrews on the front bezel. Connecting and installing the HP D2D Backup System...
Page 29: Connecting The Hardware
Figure 10 Secure the HP D2D to the rack Using the holes provided in the rear rack rails, install tie wraps and route external cable as required. Connecting the hardware 1. Power connectors 2. LAN port 1 connector, must be connected 3.
Page 30: Supported Ethernet Conﬁgurations
NOTE: The Web Management Interface is used to conﬁgure devices and it requires an Ethernet connection. LAN Port 1 (the lower LAN port on the rear of the HP D2D) must always be connected, even if you are using the FC ports to back up and restore data to the HP D2D. NOTE: The HP D2D also supports direct connection of a monitor and keyboard.
Page 31: Connecting To A Business Server On The Main Network
This may be your main network, which is also used to connect a number of different types of devices, such as PCs, servers, workstations and printers, or a dedicated backup network that is used solely for clients that need to be backed up. The conﬁguration, illustrated in Figure 12 on page 31, is the simplest and most common conﬁguration,...
Page 32: Powering On The Hp D2D
Server Server Server LAN Switch Storage Network Supplied cable HP StorageWorks D2D Backup System Figure 13 Connecting to a dedicated backup network Powering on the HP D2D Press the Power on button on the front of your HP D2D Backup System. The normal boot sequence takes approximately 2 minutes.
Page 33: Running The Installation Wizard
The HP D2D Backup System can be used to back up a maximum of sixteen hosts. You should run the Installation wizard on each host that will provide a source of data for backup. The wizard conﬁgures the software components needed to connect from the host and use the HP D2D Backup System. The host may be a server, workstation or PC.
Page 34 When the conﬁguration page for the device is displayed, DHCP is enabled by default for IPv4 networks. If you wish to use static IP addressing, disable DHCP and enter the IP address details. TIP: If more than one HP D2D Backup System is being conﬁgured at the same time, it may be useful to physically identify a D2D device.
Page 35: Recommended Web Browser Settings
and conﬁgures a library. If you are conﬁguring the HP D2D as an FC device, this step is not relevant and is omitted. This means that no base library device is created for the host; you must do this after installation from the Web Management Interface, see “To create a new device”...
Page 36: Internet Explorer 7.X
Internet Explorer 7.X Click on the Tools button located in the upper right part of the screen (next to the gear icon). Select Internet Options. Click on the Security tab. Click on the Custom Level... button. Set the option Active scripting to Enable and click OK. Click Yes.
Page 37: Attaching A Physical Tape Drive (Optional)
3 Attaching a physical tape drive (optional) In this chapter: • “Hardware requirements” on page 37 • “Tape drive installation overview” on page 37 • “Removing the covers” on page 38 • “Installing the HBA” on page 38 • “Replacing the cover”...
Page 38: Removing The Top Cover
Removing the top cover If you are installing the tape drive as part of the initial installation, go to step 3. If you have already powered on the HP D2D Backup System, it must be shut down before you start. Make sure there are no backup or restore jobs in progress and that no future jobs are scheduled to start whilst the system is shut down.
Page 39: Removing The Pci Cage
NOTE: If you have the FC product, the FC card is already pre-installed in the other full-height PCIe slot. There is only one spare low proﬁle slot. This is the slot into which you must install the HBA for Tape Attach. If the HBA that you purchase has a full-height bracket, you must ﬁrst replace it with a half-height bracket (supplied with the recommended HBA).
Page 40: Removing The Slot Cover
Removing the slot cover Loosen the screw that secures the slot cover to the chassis. On the FC model, the HBA must be installed in the low proﬁle slot. On the iSCSI model it may be installed in either the spare full-height or the low proﬁle slot.
Page 41: Installing The Pcie Card
Figure 18 Removing the slot cover (low proﬁle) Installing the PCIe Card Slide the expansion board into the slot, aligning the board with its matching connector. Firmly press the board to seat it properly in the slot. Tighten the screw that secures the card to the PCI cage. Figure 19 Installing the PCIe card (full height) D2D Backup SystemHP D2D4004 and HP D2D4009...
Page 42: Reinstalling The Pci Cage
Figure 20 Installing the PCIe card (in the low proﬁle slot) Reinstalling the PCI Cage Align the PCI cage to the system board expansion slot, and then press it down to ensure full connection to the system board. NOTE: Be sure to reconnect any cables that you disconnected when you removed the PCI cage. Figure 21 Reinstalling the PCI cage Tighten the two captive screws to secure the PCI cage to the chassis.
Page 43: Replacing The Top Cover
Figure 22 Securing the PCI cage Replacing the top cover Align the top cover to the chassis and then slide it toward the front panel to position it into place. Once the cover is attached to the chassis, tighten the captive screw on the rear panel with a T-15 screwdriver.
Page 44: Connecting An External Or Rackmount Tape Drive
Connecting an external or rackmount tape drive NOTE: You can only connect an external or rackmount tape drive, if you have already installed a recommended HBA. Connect the external or rackmount tape drive, as described in the documentation accompanying the tape drive.
Page 45: Advanced Installation
4 Advanced installation The Installation wizard is the recommended way to install the HP D2D Backup System, but it is possible to install it manually. You may also need to run phases independently when troubleshooting. This chapter describes: • “Manual driver installation”...
Page 46: Using Dhcp To Discover The Hp D2D Backup System (Ipv4 Only)
Using DHCP to discover the HP D2D Backup System (IPv4 only) NOTE: DHCP discovery is only supported if you are installing the HP D2D as an IPv4 iSCSI network device. If you are installing the unit as an IPv6–only iSCSI network device, DHCP discovery is not supported. If you are connecting the HP D2D Backup System to an IPv4 network that has a DHCP server, DHCP addressing is enabled by default.
Page 47: Beacon Mode
Beacon mode The HP D2D Backup System supports a Beacon LED sequence, which helps a user identify which unit is being conﬁgured, if several are connected to the network. See also “LEDs” on page 63. If the HP D2D Backup System is new and not yet conﬁgured When installing the HP D2D Backup System for the ﬁrst time, this step must be completed successfully before you can connect from your host.
Page 48: System Console Connections On The Hp D2D
Connect the keyboard cable to the PS/2 ports on the rear of the unit. Do not connect anything to the USB ports. Figure 24 System console connections on the HP D2D 1 and 2. PS/2 ports for system console keyboard and mouse 3.
Page 49: Iscsi Initiator
Figure 25 System console screen Locate the IP address for the port(s) and make a note of it. Use an iSCSI Initiator to enable the host to connect to devices on the HP D2D, see also “iSCSI Initiator” on page 49. In the web browser on the host machine, type in the IP address of the HP D2D to connect to it.
Page 50: Manual Iscsi Initiator Installation
The HP D2D Backup System supports the Microsoft software iSCSI initiator which can be retrieved from the Microsoft website. Figure 26 iSCSI Initiator download page Use with amd ® 64-bit processors and with Intel ® em64t processors, when 1, amd 64 running a 64-bit version of the Windows operating system.
Page 51: The Microsoft Iscsi Initiator
entered in exactly the same format in both the Web Management Interface and the iSCSI initiator. An ’Authentication Failure’ message will occur if the same ’secret’ and ’user name’ information are not entered into the iSCSI Initiator screen and the Web Management Interface. Further details on authentication and CHAP can be found within standard iSCSI protocol documentation.
Page 52: General Tab (Iscsi)
Figure 27 General tab (iSCSI) NOTE: When you use the Web Management Interface to create an additional device for your host, you must provide the iSCSI Initiator Name. This is the Initiator Node Name found on the General tab. Authentication If you wish to use mutual authentication (where target authentication is also required), click Secret on the General tab and enter the appropriate string at the prompt.
Page 53: Discovery Tab
Figure 28 CHAP secret The CHAP secret may be between 12 and 16 alphanumeric characters and should be exactly the same string as you enter on the Web Management interface in the Target CHAP Secret ﬁeld on the Devices page. (See “Device parameters”...
Page 54: Targets Tab
Figure 30 Add target portal You must enter the IP address or fully qualiﬁed domain name of the HP D2D Backup System (for example, myhpd2d.mydomain.com) to add it as a target portal for the host on the Discovery tab. Do not change the Port;...
Page 55: Targets Tab (Iscsi)
Figure 31 Targets tab (iSCSI) We recommend that you also select the Automatically restore this connection when the system boots option in the Log On... dialog. Authentication When the Log On to Target prompt is displayed click on Advanced... D2D Backup SystemHP D2D4004 and HP D2D4009...
Page 56: Persistent Targets Tab
Enable CHAP logon information and enter the secret in the Target Secret box. This should be the same string as you entered for the Initiator CHAP Secret on the Devices page of the Web Management Interface. The User Name should match the Initiator CHAP User Name on the Devices page. Figure 32 Advanced settings CHAP If you want to use mutual authentication, which means that the target must also log on to the Initiator, make sure that the Perform mutual authentication box is checked.
Page 57: Bound Volumes/Devices Tab
Figure 33 Persistent Targets tab (iSCSI) Bound Volumes/Devices tab No conﬁguration is required on the Bound Volumes/Devices tab. Linux and UNIX iSCSI initiators An iSCSI initiator is embedded in the operating system. Please refer to the “UNIX Conﬁguration Guide” on the HP StorageWorks Tape CD-ROM for further information. Make sure that you have downloaded the latest operating system patches before you conﬁgure your system.
Page 58 Advanced installation...
Page 59: Hp D2D Backup Systems And Fibre Channel
5 HP D2D Backup Systems and Fibre Channel In this chapter: • “Fibre Channel topologies” on page 59 • “Zoning” on page 59 • “Fibre Channel connection” on page 60 • “Fibre Channel (Conﬁguration)” on page 61 • “Fibre Channel (Status)”...
Page 60: Fibre Channel Connection
• Disk and tape on the same pair of HBAs is supported along with the coexistence of array multipath software (no multipath to tape or library devices on the HP D2D Backup System, but coexistence of the multipath software and tape devices). •...
Page 61: Fibre Channel (Conﬁguration)
Conﬁgure zones on the FC Fabric/Switch. The library device(s) should now be visible to the host. It may be necessary to perform a system re-scan. Fibre Channel (Conﬁguration) There is a page on the Web Management Interface that allows you to view and edit Fibre Channel SAN settings, if necessary.
Page 62: Devices Section
Devices section The details in this section reﬂect settings that were conﬁgured for this library when it was created on the Devices page or when the Fibre Channel was conﬁgured. These settings can only be edited on the appropriate Conﬁguration page. If the Connection ﬁeld for all devices on the same port is showing Not Connected, check the physical FC connection.
Page 63: Leds
6 LEDs In this chapter: • “Front panel LEDs” on page 63 • “Rear panel LEDs” on page 64 • “Fibre Channel card LEDs” on page 65 • “Beacon mode” on page 66 Front panel LEDs Figure 34 Front view of the HP D2D Backup System 1.
Page 64: Rear Panel Leds
Figure 35 Drive LEDs 1. Disk beacon LED Steady blue: identiﬁes a speciﬁc disk within the unit 2. Disk Online LED Steady green: Online, no activity Flashing green: Ongoing disk activity Steady amber: Disk has failed. Flashing amber: Predictive disk failure Off: No network connection.
Page 65: Fibre Channel Card Leds
Figure 36 Rear panel LEDs Steady green: The LAN connection is using 10 1. LAN network speed LED indicator Mbps/100 Mbps link. Steady amber: The LAN connection is using a GbE link. Off: No connection. 2. LAN activity status LED indicator Flashing green: Ongoing network data activity.
Page 66: Beacon Mode
Beacon mode The HP D2D Backup System supports a Beacon LED sequence, which helps a user identify which unit is being conﬁgured, if several are connected to the network. There is also a Beacon LED on the individual disks so that you can identify a speciﬁc disk within the HP D2D. Use the Network page of the Web Management Interface to turn Beacon Mode on and off for the HP D2D Backup System.
Page 67: The Web Management Interface
7 The Web Management Interface In this chapter: • “Web management interface” on page 67 • “To run the Web Management Interface” on page 67 • “Summary (Home)” on page 68 • “Devices (Conﬁguration)” on page 69 • “Cartridges (Conﬁguration)” on page 74 • “Network (Conﬁguration)”...
Page 68: Summary (Home)
Both names are case sensitive. The password can subsequently be changed from the Settings/Admin menu option, see “Admin (Settings)” on page 85. Only one active session is supported. You cannot connect to an HP D2D if somebody else is logged into the Web Management Interface.
Page 69: Status Icons
This section provides the information that identiﬁes your HP D2D Backup D2D Backup System System. It shows the IP Address, Name, Network Name and Serial Number information of the HP D2D Backup System. It also shows how long the HP D2D has been running.
Page 70: Emulation Types For Tape Devices
The top half of the page shows the a list of devices available on the HP D2D Backup System. Summary information is provided for each device, as follows: Table 5 Device parameters (top half of the page) This is the name that is used to identify that device (library or autoloader). You may Name like to enter a name that identiﬁes the host or backup job with which it is associated.
Page 71: Libraries, Slots And Storage Capacity
• HP 1x8 G2 Autoloader: This is a single Ultrium tape drive autoloader with a maximum of 24 cartridge slots. It should be used for simple rotation schemes where a single backup job is to run at a time. This emulation type is widely supported by backup applications. •...
Page 72: To Create A New Device
Amend details as appropriate and click Update to apply them. The information for the World Wide Names tab is generated automatically and cannot be changed. See also “Device parameters” on page 72. To create a new device To create a new device for the host, click on Create library. Enter the appropriate details in the Libraries tab and click Create.
Page 73: To Delete A Device
This identiﬁes the network port on the HP D2D to which the device is connected. The choices in the drop-down menu depend upon your network conﬁguration. There are up to two iSCSI ports (this depends upon your network mode, see “Network Port: Parameters”...
Page 74: Cartridges (Conﬁguration)
WARNING! All data on the device will be deleted. The library’s deduplication store is also deleted. It may take up to 15 minutes to delete all the ﬁles and free space on the HP D2D. Cartridges (Conﬁguration) Use this page to view and conﬁgure cartridge settings. The number of slots conﬁgured on the Devices page for a library determines the number of cartridge rows that are available to edit on this page.
Page 75: Empty Slots
Table 7 Cartridge parameters The Location column identiﬁes each element of the library that is available to hold a cartridge. There are three types of element: • Slot n: which is one of the standard library slots Location • Mail slot: which is a dedicated slot that is used to hold a cartridge that is ready for exporting to or importing from physical tape.
Page 76: To Delete A Cartridge
To delete a cartridge If the Used Size of a cartridge is Blank, you will be able to remove it. Click on the Delete icon in the right-hand column. If the Used Size is not Blank, you can still remove it but only space that is occupied by unique data will be freed up.
Page 77: Network (Conﬁguration)
NOTE: When you import a cartridge, you need an empty mail slot and an empty cartridge to which the backup application can move the imported data. Therefore, you may wish to leave a slot whose cartridge has been exported empty, rather than creating a new cartridge. Or to create a slot, edit the Total No Of Cartridge Slots on the Devices page, see “To edit device details”...
Page 78: Resetting Network Settings To Factory Defaults
You must now reconnect to the HP D2D Backup System using the new settings. • If you have changed the IP address, you must use the new address to log in from a web browser. • You will also need to edit the iSCSI Initiator on all hosts that are connected to the HP D2D Backup System, if you change the IP address.
Page 79: Beacon Mode
Press the Power On button on the front of the HP D2D Backup System three times in quick succession to reset it. After approximately 5 seconds, the HP D2D Backup System will begin its reboot sequence. NOTE: The HP D2D Backup System will be reset to factory networking settings and the Administrator password will be reset to Admin.
Page 80: To Conﬁgure Microsoft Exchange Server
Table 10 Email parameters SMTP Server: This is the IP address of the email server. Some email servers require authentication to send email alerts. If required, enter Username and a Username and a Password here that are valid on the SMTP server entered in Password: the previous box.
Page 81: Disk (Status)
You will see the default virtual SMTP server. Right click on this and select Properties. Select the Access Control tab and then select Authentication. The HP D2D Backup System may be used with one of the following settings: • Anonymous Authentication (anyone can log on, you do not need to provide a Username and Password when you conﬁgure email alerts) • Basic Authentication, where a user name and password are required and should be provided when you conﬁgure email alerts...
Page 82: Disk Usage
Disk usage This section shows you how much disk space has been used. Total Disk Usage: The green area is the amount of disk space committed. The system will send warning messages to email recipients that the disks are reaching capacity. The Disk Usage icon on the Summary page will also indicate that disk space is running out.
Page 83: Raid Status
NOTE: Even on six–disk systems, there is a row for each disk in the optional capacity upgrade kit. These entries have the message “not detected”. RAID status In normal operation, this shows green, OK. If one or more disks fail, it shows a failed icon. Physical disks This section provides information about the physical disks.
Page 84: Iscsi (Status)
iSCSI (Status) This page shows the iSCSI details for all the devices that are conﬁgured on the HP D2D Backup System. There are three tabs: Media Changer iSCSI details, Drive iSCSI Details and Active Connections. Click on a device to select it and display the associated iSCSI information. NOTE: The Active Connections tab displays information about open iSCSI sessions.
Page 85: Tape Attach Pages
Tape Attach pages These pages allow you to manage copy, export and import activities between the HP D2D Backup System and an attached tape drive. They are described in detail in “Export, import and copy to an attached tape drive” on page 93. Admin (Settings) This page allows you to manage the Administrator’s password and amend the date and time settings.
Page 86: Resetting The Password
Resetting the password If you forget your password, you can reset the HP D2D Backup System as follows: NOTE: Resetting the password will reset the networking settings to the factory defaults and reset the Administrator password to Admin. No user data will be lost. Make sure nobody is using the HP D2D Backup System before you attempt the reset.
Page 87: Firmware (Settings)
WARNING! Before shutting down always ensure that there are no backup or restore jobs in progress and that no future jobs are scheduled to start whilst the system is shut down. If hosts do not automatically reconnect to the HP D2D Backup System when it restarts, you must reconnect manually from the iSCSI Initiator on each host, see “Targets tab”...
Page 88 for the latest ﬁrmware (you can do this by selecting the link on Check http://www.hp.com/support the Firmware page) and download it to your hard disk. Read the Release Notes accompanying the ﬁrmware upgrade and conﬁrm that it is compatible with your D2D conﬁguration.
Page 89: Backup (Settings)
Click Upload to upgrade the ﬁrmware. A progress meter is displayed while the upgrade takes place. The system will reboot once it has been updated. Conﬁguration information and data are unaffected by this process. WARNING! Once you have started to upgrade the ﬁrmware, it is important that you allow it to complete.
Page 90: To Upload The Conﬁguration File
To upload the conﬁguration ﬁle Conﬁguration ﬁles can only be uploaded if there are no devices and libraries conﬁgured on the HP D2D. Click on Upload D2D Conﬁguration File to create the conﬁguration ﬁle. At the prompt, locate the D2D conﬁguration ﬁle. Support (Settings) If you have problems, HP Support will ask you to generate a support ticket to help with troubleshooting.
Page 91: To Apply The License Key
You will be required to enter the product’s serial number when you request a License to Use key. The HP D2D is supplied with either six or twelve hot-plug RAID disks. • The 12–disk version includes a license certiﬁcate for the additional disks and is supplied ready to use. However, warning status messages will be displayed until you apply the LTU key.
Page 92 NOTE: If you are expanding the RAID from a 6–disk to a 12–disk system, you will be prompted to reboot your system. See also See also “Capacity upgrade” on page 133. The Web Management Interface...
Page 93: Export, Import And Copy Using An Attached Tape Drive
8 Export, import and copy using an attached tape drive If your organization’s backup strategy also requires the ability to archive backed-up data for offsite storage, there are two ways of achieving this: • Attach an HP Ultrium tape drive directly to the HP D2D Backup System and use the copy, export and import facilities in the Web Management Interface to transfer data manually or to schedule jobs.
Page 94: Archiving Methods
• Import refers to the process that returns the cartridge from the attached tape drive to the HP D2D Backup System. • Copy refers to the process that creates an additional copy of the cartridge on the physical tape drive. Backup applications may use similar terminology to describe the processes for transferring data to a slot where it can be exported to a backup device and for restoring it to the application’s database or catalog after loss or failure.
Page 95: Why Use The Copy Functionality
Step 1 Step 2 Use backup application on Use HP D2D Web host to write to cartridge. Management Interface to copy to tape drive. Physical Tape Drive Cartridge Library Library HP StorageWorks D2D Backup System HP StorageWorks D2D Backup System Figure 37 Cartridge copy Why use the Copy functionality? Copy creates two instances of the same cartridge;...
Page 96: Disadvantages Of Copy
use with restores at a later date. If a restore is urgently required, the administrator can put the copied cartridge into a physical tape drive attached to the host and restore directly from that. In either case, the backup application is aware of the cartridge’s existence. •...
Page 97: Why Use The Export Functionality
Step 1 Step 2 Use backup application on host Use HP D2D Web Management to move cartridge to mail slot. Interface to export to tape drive. Physical Tape Drive Cartridge Mail slot Mailslot Library Library HP StorageWorks D2D Backup System HP StorageWorks D2D Backup System Figure 38 Cartridge export Why use the Export functionality?
Page 98: Disadvantages Of Export
Disadvantages of Export Restores may take longer if a physical cartridge is required for the restore. Backup applications may require the exported cartridge for the next job in their rotation scheme. Compression When you are moving data from the HP D2D to physical tape, it is important to be aware that the cartridge maximum size is the native size (without compression).
Page 99: Tape Spanning
• Cartridges over 800 GB are not writeable. The Used Size is always reported correctly. Tape spanning Spanning of multiple physical cartridges from a single cartridge in the HP D2D Backup System is not supported. The data from the cartridge on the HP D2D Backup System must not exceed the capacity of the physical cartridge on the attached tape drive.
Page 100: Upgrading Tape Drive Firmware
Upgrading tape drive ﬁrmware Firmware for supported HP Ultrium tape drives may also be updated from this page. Please refer to http://www.hp.com/support for details of the latest ﬁrmware for your HP Ultrium Tape Drive and download required ﬁles to a location on your host machine before you use this page. Copy/Export/Import (Tape Attach) This page allows you to initiate a manual export/import or copy operation.
Page 101: To Export To Attached Tape Drive
Select the attached tape drive from the pull-down list, the required verify/compare option and whether the physical cartridge should be unloaded after the operation completes. Click Start. NOTE: A Full Verify reads the data back after copy and compares it byte-by-byte with the original. A Quick Verify also reads back the data, but only ensures that it can be read.
Page 102: To Import From Attached Tape Drive
The process warns you that the cartridge data on the HP D2D Backup System will be removed once it has been exported. You must click OK to continue. It also checks that media is loaded in the attached tape drive and that it is blank. If it is not blank, you are given the option of overwriting it or canceling the job.
Page 103: Status (Tape Attach)
Once the import has completed successfully, the cartridge is in the mail slot. Use the backup application to move the data back into the library slots. Backup applications have a number of terms to describe this action, such as insert. Refer to the documentation supplied with your backup application for further details.
Page 104: If An Error Occurs
• For import jobs, the data remains on the attached tape drive. If a job is canceled during the verify phase, the data has already been moved and it is only the verify process that is canceled. If an error occurs Errors may occur if there is a tape read/write media problem, if there is not enough capacity on the physical cartridge or if there is a verify error.
Page 105 From the pull-down lists below this list, select: • The HP D2D Backup System device (library or tape drive) that contains the data for which you want to create a scheduled job. • The frequency of the job: daily, weekly, monthly by day or monthly by week . Click Create.
Page 106: To View, Edit Or Delete Existing Schedules
Table 12 Job schedule parameters This ﬁeld is not relevant for daily jobs. For weekly jobs, select the day of the week. For monthly by day, select a day between 1 and 31. For months with less Day: than 31 days, the job is always run on the last day of the month. For monthly by week, select First/Second/Third/Fourth/Last week and then the day of the week.
Page 107 D2D Backup SystemHP D2D4004 and HP D2D4009...
Page 108 Export, import and copy using an attached tape drive...
Page 109: Copy Using A Tape Drive Attached To The Host
9 Copy using a tape drive attached to the host In this chapter: • “Requirements” on page 109 • “Using a tape drive connected to host” on page 109 • “Compression” on page 110 Requirements If you wish to copy data from the HP D2D Backup System to a tape drive connected to the host machine, you need: •...
Page 110: Further Information
Server SCSI Server Server Card Backup Data Switch Tape Drive Copy Data HP StorageWorks D2D Backup System Figure 40 Archiving to tape Further information It is not possible to describe how to carry out this operation because it is controlled solely from the backup application and different applications operate in different ways.
Page 111: 10 Restore Processes
10 Restore processes In this chapter: • “Restore scenarios” on page 111 • “Restore and deduplication” on page 112 • “Restoring single ﬁles” on page 112 • “Reconnecting to HP D2D after host failure” on page 112 Restore scenarios The following table illustrates the three main restore scenarios. Table 13 Restore scenarios From a physical tape drive connected to From HP D2D Backup System...
Page 112: Restoring From The Hp D2D Backup System
Restoring from the HP D2D Backup System This is very easy and fast. Run your backup software and select the ﬁles to be restored. Although the software application is tape-based, the restore performance on your HP D2D Backup System is much faster than restoring from physical tape.
Page 113 Modify the target library to see the new machine name of the restored host. Select the Devices page on the Web Management Interface, and put the target library into Edit mode. Copy the host’s Initiator Node Name (found on the General tab in step 4 ) into iSCSI Initiator Name. NOTE: If you have used the Secret option on the iSCSI Initiator to enter an authentication string, you must enter the same information on the Web Management Interface.
Page 114 On the Discovery tab, enter the IP address of the HP D2D Backup System to add it as a target portal for the host. Do not change the Port; it should be 3260. Restore processes...
Page 115 Target devices have already been conﬁgured on the HP D2D Backup System for the host that failed, so they will appear in the list on the Targets tab with a status of Inactive, if you are using the same hostname and iSCSI initiator node name as the host that failed. Otherwise new devices will be conﬁgured for this host.
Page 116 Restore processes...
Page 117: 11 Troubleshooting
11 Troubleshooting Use the information in this chapter to troubleshoot problems. More detailed troubleshooting information can be found at http://www.hp.com/support. This chapter provides troubleshooting information on: • “Connecting the hardware” on page 117 • “Connecting to the HP D2D from the backup application”...
Page 118: Performance
the System Console to conﬁrm the settings that have been conﬁgured on your HP D2D (see “Using the system console to discover the HP D2D” on page 47). Is your network running IPv4 or IPv6 mode? • Your HP D2D will operate and automatically detect both modes of operation. •...
Page 119: Network Warnings
Network warnings “Connecting to the network” on page 117. System state This describes the overall state of the HP D2D. RAM Failure Warning Your HP D2D is designed to operate with 8 GB of RAM. If it is outside this limit, a warning will appear. The device will still operate, but with very limited performance.
Page 120: Hp D2D System Health Led Is Flashing Red
• If the System Console screen is not seen: • The HP D2D operating system may not be seen or recognized. Check the ﬂash memory module inside the HP D2D for correct seating. (To locate the ﬂash memory module, refer to the schematic on the hood label.) • Check for hardware errors as the HP D2D device boots up.
Page 121: Hp D2D Conﬁguration Problems
HP D2D conﬁguration problems I cannot see a newly created device When you create a new device on the HP D2D Backup System, the host will not be able to see the device until you connect manually to it using the iSCSI Initiator. See “The Microsoft iSCSI Initiator”...
Page 122 Troubleshooting...
Page 123: 12 Hard Disk Replacement
12 Hard disk replacement In this chapter: • “RAID 6” on page 123 • “How do I know a disk has failed?” on page 123 • “Replacing the hard disk” on page 127 RAID 6 The HP D2D is a RAID 6 device. RAID 6 works in the same way as RAID 5 with one important difference. It provides protection against double disk failures and failures while a single disk is rebuilding.
Page 124: Summary Page With Raid Status Warning
In the following Summary page example you can see that RAID status has failed, but it is recoverable. This may mean one or two disks have failed. Figure 42 Summary page with RAID status warning Look at the RAID (Status) page for more information. The RAID Status section shows that a disk has failed but it is recoverable.
Page 125: If You Have A System Console
Figure 43 Identifying the failed disk(s) If you have a system console The optional system console is a useful tool for monitoring disk status. If you have connected a system console, as described in “To connect a system console” on page 47, an Attention message is displayed against the RAID Status Level if a disk fails and the failed disk can easily be identiﬁed in the RAID section.
Page 126: If You Have Email Alerts
Figure 44 System console showing failed disks If you have email alerts If you have conﬁgured recipients for email alerts on the Web Management Interface, they will be notiﬁed of a disk failure with a message similar to the following. ********************************************************************* This is a system generated message from your HP StorageWorks D2D Backup System...
Page 127: Replacing The Hard Disk
Figure 45 Log showing disk failure Replacing the hard disk Identify the disk that has failed as described in “How do I know a disk has failed?” on page 123. The hard drives installed in the server are labeled from device 1 to device 12, from left to right, top to bottom, when viewed from the front of the server.
Page 128: Removing The Hard Drive
Figure 47 Removing the hard drive Replace the failed disk with the new disk. Push the hard drive assembly (1) into the drive bay until it stops and press the HDD carrier latch (2) inward until it clicks. Figure 48 Installing a replacement hard disk After the unit has powered up, log in to the Web Management Interface and select RAID.
Page 129: Email Alerts And Log
Figure 49 RAID rebuilding Email alerts and Log If you have conﬁgured recipients for email alerts on the Web Management Interface, they will be notiﬁed that the RAID is being rebuilt and when the rebuild has completed. The Log also contains an entry when the RAID rebuild completes. If you have a system console If you have connected a system console, as described in “To connect a system...
Page 130: If Several Disks Fail
Figure 50 System console during RAID rebuild If several disks fail NOTE: If the System State shows that RAID has failed catastrophically and no RAID devices are available, the HP Smart Array P400 controller has failed and needs replacing. See the “Maintenance and Service Guide”...
Page 131: Replacing The Disks
Figure 51 Status showing multiple disk failure The device operating system is not stored on any of the disks, so the HP D2D Backup System is still usable after replacing the failed disks. Use the Web Management Interface or the System Console to help you identify the disks that have failed.
Page 132: Initializing Raid
Figure 54 System console after three disks are replaced Initializing RAID You must initiate the RAID rebuild manually on the RAID page in the Web Management Interface. Click on the Initialise button. This will make the HP D2D Backup System usable again, but you will have lost your data.
Page 133: 13 Capacity Upgrade
13 Capacity Upgrade In this chapter: • “Overview of the capacity upgrade process” on page 133 • “Installing the upgrade kit” on page 133 • “About the capacity license” on page 136 • “Applying the LTU” on page 136 • “Completing the RAID expansion”...
Page 134: Disk Numbering
Figure 55 Disk numbering Pull the hard drive blank out of the chassis. Figure 56 Removing the hard drive blank IMPORTANT: Do not discard the hard drive blank. If the drive is removed in the future, you must reinstall the hard drive blank to maintain proper system airﬂow. Push the hard drive assembly (1) into the drive bay until it stops and press the hard disk drive carrier latch (2) inward until it clicks.
Page 135: Summary And Raid Pages After Adding Disks
Figure 57 Installing a hard disk Repeat steps 1 and 2 to install the remaining disks. All six disks must be installed. Summary and RAID pages after adding disks The new disks are detected and the Summary page warns that more disks are present than are licensed. Figure 58 Summary page after adding disks The RAID page advises that disks are available but not yet part of the RAID system.
Page 136: About The Capacity Licence
Figure 59 RAID page after adding disks About the Capacity Licence The Capacity License is a single software license; it is unique to a single HP D2D Backup System. If you are upgrading several HP D2Ds, you require separate Capacity Licenses and must repeat the activation process for each HP D2D.
Page 137: Completing The Raid Expansion
If you have saved the LTU as a .DAT ﬁle, click Upload license ﬁle and use the Browse option to locate the ﬁle. Click Upload. If you did not save the ﬁle, click Enter LTU string and enter the string exactly as you obtained it from the HP Licensing website.
Page 138: Summary Page After Expansion Prompting For Reboot
• From the Log page • From email alerts if you have been conﬁgured as a recipient on the Email page If you have a system console attached to the HP D2D, you can also use that to review the RAID status. See the “HP StorageWorks D2D Backup System User Guide”...
Page 139: Raid After Expansion And Reboot
Figure 61 RAID after expansion and reboot 139 D2D Backup SystemHP D2D4004 and HP D2D4009...
Page 140 Capacity Upgrade...
Page 141: Index
Index conﬁguration page admin tape attach, 99 ﬁrmware page, 87 connecting admin page, 85 optional tape drive, 37 archive power, 29 from D2D Backup System, 94 power cord, 25 from host, 109 to FC SAN, 60 archive to tape, 93, 109 network, 29 audience, 11 connection...
Page 142 disk status, 81, 82 disk usage, 82 gateway, 78 DNS server name, 78 document See web management interface conventions, 11 related documentation, 11 documentation website, 11 hardware providing feedback, 13 troubleshooting, 117 domain, 78 hardware connections, 25 drive emulation , 72 hardware requirements, 16 drivers...
Page 143 schedule mail slot deﬁnition, 20 create, 104 max size, cartridges, 75 delete, 106 Microsoft Exchange Server, 80 edit, 106 mounting view, 106 schedule page, 104 server, 26 settings admin page, 85 backup page, 89 license page, 90 network shutdown page, 86 DHCP, 30 support page, 90...
Page 144 tape drive upgrade kit adding to list, 99 installing, 133 cancel job, 103 used size, cartridges, 75 connecting, 37 requirements for connecting, 93 supported, 109 upgrading ﬁrmware,100 view viewing details, 99 device details, 71 tape rotation schedule, 106 deﬁnition, 20 tape spanning, 99 technical support...

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Storageworks d2d4004 Storageworks d2d4009

HP StorageWorks D2D100 - Backup System User Manual

About this Guide

Before You Start

Connecting and Installing the HP D2D Backup System

Attaching a Physical Tape Drive (Optional)

Advanced Installation

HP D2D Backup Systems and Fibre Channel

Leds

The Web Management Interface

Export, Import and Copy Using an Attached Tape Drive

Copy Using a Tape Drive Attached to the Host

10 Restore Processes

11 Troubleshooting

12 Hard Disk Replacement

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Summary of Contents for HP StorageWorks D2D100 - Backup System

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