Chery Automobile User Manual page 108

Authorized Chery Dealer Service
Only Original Equipment Manufac-
turer (OEM) parts and materials can
extend your vehicles life. Chery Auto-
mobile Co., Ltd. only supplies OEM
parts to authorized Chery dealers lo-
cated world wide. Therefore, only use
authorized OEM parts from an autho-
rized Chery dealer.
Authorized Chery dealers are service
professionals and are exclusively au-
thorized by Chery Automobile Co.,
Ltd. For vehicle service, remember
that your authorized dealer knows
your vehicle best, has the factory-
trained technicians and OEM parts to
best provide the customer satisfaction
that you require.
After-Sales Service Department
Chery International
The following is the address, zip code,
E-mail, website and telephone hotline
number of the After-Sales Service De-
partment Chery International:
Address: After-Sales Service Department
Chery International,
No.8 Changchun Road,
Economic & Technical
Development Zone, Wuhu,
Anhui Province, China
Zip Code: 241009
E-mail: helpdesk@mychery.com
Website: www.cheryinternational.com
Hotline: +86-553-5923830
Chery Automobile Co., Ltd.
CUSTOMER ASSISTANCE – 107
Any communication sent to the After-
Sales Service Department Chery In-
ternational should include the follow-
ing information:
• Owner's name and address
• Owner's telephone number
• Owner's E-mail
• Selling and servicing dealer
• Vehicle Identification Number (VIN)
• Vehicle's delivery date and current
odometer reading
• Service history of your vehicle
• An accurate description of the prob-
lem and the conditions under which
it occurs.