Where To Get Help - Epson STYLUS Color 850Ne User Manual

Electronic support services
Service
World Wide Web
EPSON Internet FTP Site
EPSON Download Service
EPSON Forum on
®
CompuServe
Automated telephone services
Service
EPSON SoundAdvice
™
EPSON FaxAdvice
EPSON Referral Service

Where To Get Help

EPSON provides technical assistance through electronic
support services and automated telephone services 24 hours a
day. The following tables list the contact information:
Access
From the Internet, you can reach EPSON's Home Page at
http://www.epson.com.
If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto ftp.epson.com
with the user name anonymous and your e-mail address as the
password.
You can call the EPSON Download Service at (800) 442-2007. Set
your communications software to 8 data bits, 1 stop bit, no parity.
Modem speed can be up to 28.8 Kbps.
Members of CompuServe can type GO EPSON at the menu
prompt to reach the Epson America Forum. For a free
introductory CompuServe membership, call (800) 848-8199 and
ask for representative #529.
Access
SM
For pre-recorded answers to commonly asked questions about
EPSON products 24 hours a day, seven days a week, call
(800) 922-8911.
Access EPSON's technical information library by calling
(800) 922-8911. You must provide a return fax number to use
this service.
For the location of your nearest Authorized EPSON Reseller or
Customer Care Center, call (800) 922-8911.
5
Introduction