Kyocera TASKalfa 650c Troubleshooting Manual page 6

Cannot print properly with AppleTalk print........................................................................... 69
Client Problems ..................................................................................................................... 70
Checking the client status.................................................................................................... 70
Hardware Problems................................................................................................................ 71
Startup page not printed ...................................................................................................... 71
Print jobs not output ............................................................................................................ 71
Chapter 4 TROUBLESHOOTING FOR SCANNING
Scanning Problems ................................................................................................................ 74
Cannot E-mail my scans...................................................................................................... 74
Cannot find the data saved in the shared folder.................................................................. 74
Chapter 5 TROUBLESHOOTING FOR e-Filing
e-Filing Web Utility Problems................................................................................................ 76
e-Filing Web Utility terminates the session.......................................................................... 76
Numerous sub windows repeatedly appear ........................................................................ 76
Displaying the items in the Contents Frame takes a long time............................................ 76
Error messages ................................................................................................................... 77
Chapter 6 TROUBLESHOOTING FOR NETWORK CONNECTIONS
Locating the Equipment in the Network............................................................................... 80
Cannot locate the equipment in the network ....................................................................... 80
Cannot locate the equipment with Local Discovery............................................................. 81
Equipment does not respond to ping command .................................................................. 82
LDAP Search and Authentication Problems........................................................................ 83
Network shutdown occurs or touch panel disabled after LDAP search............................... 83
LDAP authentication takes a long time................................................................................ 83
Printing Problems (Network Related) ................................................................................... 84
SMB print and Point&Print in a Windows operating system environment ........................... 84
Raw TCP or LPR print in a Windows operating system environment ................................. 84
IPP print in a Windows operating system environment ....................................................... 85
Novell print in a NetWare environment................................................................................ 85
Macintosh environment ....................................................................................................... 86
UNIX/Linux environment...................................................................................................... 86
Network Fax (N/W-Fax) Driver Problems.............................................................................. 87
Cannot send a fax document with N/W-Fax driver .............................................................. 87
"Could not connect to the MFP device" message appears.................................................. 87
Chapter 7 CHECKING THE EQUIPMENT STATUS WITH COMMAND CENTER
Hardware Status Icons on COMMAND CENTER [Device] Tab ........................................... 90
Error Messages ...................................................................................................................... 92
Error Codes............................................................................................................................. 96
Error codes on print jobs ..................................................................................................... 96
Error codes on transmission and reception ......................................................................... 98
Error codes on scan jobs................................................................................................... 101
4 CONTENTS