Troubleshooting > Solving Malfunctions
Symptom
Part of the image is
periodically faint or blurred.
Irregular horizontal lines
appear in the image.
The altitude is 1500 m or
higher and irregular
horizontal white lines appear
in the image.
The altitude is 1500 m or
higher and dots appear in the
image.
Colors appear different than
you anticipated.
The machine makes a
clicking sound before starting
to print or after printing.
Checkpoints
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Did you choose appropriate image
quality for the original?
Have you loaded color copy paper into
the paper tray?
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Corrective Actions
Press the System Menu/Counter key,
[Adjustment/Maintenance], [Service
Setting], [MC] and decrease the
adjustment value. Decrease the
adjustment value 1 level at a time from
the current value. If there is no
improvement after the value is
decreased by 1 level, decrease by 1
level again. If there is still no
improvement, return the setting to the
original value.
Press the System Menu/Counter key,
[Adjustment/Maintenance], [Service
Setting], [MC] and decrease the
adjustment value. Decrease the
adjustment value 1 level at a time from
the current value. If there is no
improvement after the value is
decreased by 1 level, decrease by 1
level again. If there is still no
improvement, return the setting to the
original value.
Press the System Menu/Counter key,
[Adjustment/Maintenance], [Service
Setting], [Altitude Adjustment] and then
select [High 1]. If there is still no
improvement, change the value to
[High 2].
Press the System Menu/Counter key,
[Adjustment/Maintenance], [Service
Setting], [Altitude Adjustment] and then
select [High 1]. If there is still no
improvement, change the value to
[High 2].
Select appropriate image quality.
Load color copy paper into the paper
tray.
Run [Calibration].
Run [Tone Curve Adjustment].
When making copies
Adjust the color balance.
When printing from a computer
Adjust the color using the printer
driver.
The machine is adjusting itself. It is not
a machine failure.
10-12
Reference
Page
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3-52
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9-26
9-26
4-17
Printer Driver
Operation
Guide
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