Gateway E-5400 System Manual page 95

Probable Cause
The CD/DVD drive
needs to be added as
new hardware.
The secondary IDE
device may be disabled.
The CD/DVD drive
cables are not installed
correctly.
The CD/DVD drive may
be defective.
88
Troubleshooting
Solution
From the Control Panel window (Start |
Settings | Control Panel), double-click Add New
Hardware. Follow the directions for adding the
drive. If you are not experienced with this
procedure, call Gateway Client Care.
Restart your computer, then press F1 to enter
the BIOS Setup utility program. From the
Advanced | IDE Configuration menu, set
the IDE Controller to Both and the
Secondary IDE Master to Auto.
Open the system, then check all cables
between the IDE controller and the CD/DVD
drive.
Replace the CD/DVD drive.