Gateway E-5400 System Manual page 100

The diskette drive will not read, write, or format
Probable Cause
The diskette is not
IBM-formatted.
The disk is write
protected.
The diskette is
corrupted.
The diskette drive LED illuminates continuously
Probable Cause
The diskette is
corrupted.
The cable to the drive is
not connected properly.
An adapter card is not recognized by the system
Probable Cause
The interrupt and/or I/O
address is set
incorrectly.
The card has not been
configured through the
software.
The card was not
installed correctly.
Solution
Make sure that the diskette you are trying to
format is IBM compatible. If it is, try
reformatting it.
Make sure that the write-protection window on
the upper-right corner of the diskette is closed
(unprotected).
Run ScanDisk on the diskette. If errors are
detected and corrected, try accessing the
diskette again.
Solution
Remove the diskette from the drive. If the light
remains on, try restarting the system.
Open the system, then check the cable
between the diskette drive and its controller.
Make sure that the pins are not bent or
misaligned.
Solution
Check the address configuration of the
adapter card and make sure that it does not
conflict with another card in the system.
Configure the card with the appropriate
software.
Reseat the card, then make sure that its
jumpers are configured appropriately.
Peripheral/Adapter problems
93