Troubleshooting - Hoover FloorMATE Owner's Manual

If a minor problem occurs, it usually
can be solved quite easily when the
cause is found by using the check list
below.
Possible cause
Possible solution
Not firmly plugged in
. Plug unit in firm/}/.
, No voltage in wail plug
Check fuse or breaker.
. Blown fuse/tripped breaker
. Replace fuse/reset breaker.
Possible cause
Possible solution
, Automatic shut-off activated
. Turn cleaner OFF and then ON
again or
Empty recovery tank (see "Auto-
mat/c shut-off" section)
, Filter or fitter lid missing or not
positioned correctly
. Ensure that filter and filter hd are
proper/}/positioned in the recover}/
tank lid (Fig. 2-22)
, Recovery tank andtor solution
tank not positioned properly
. Ensure that both tanks are locked in
place.
, Fitter is dirty
. Clean filter
, Nozzle not properly positioned
. Ensure nozzle is replaced properly
and locked (Figs. 4-8 & 4-9).
Possible cause
Possible so/udon
Excess cteaning concentrate
foaming in tanks
. Use Machine Formula LYSOL@
Floor Cleaning Concentrate or
Machine Formula OLD ENGLISH@
Wood Floor Cleaning Concentrate, it
is a low-foam formulation, if using
cleaning concentrate other than
L YSOL@ brand or OLD ENGLISH@
brand, remix cleaning soludon using
less concentrate.
, Solution tank not properly
installed
. Ensure that tank is installed proper/}/
(Fig. 2-15).
, Recovery tank is fult
. Empty tank
Possible cause
Possible solution
Cleaner not set for wet operation
Press wet/dry pedal to "WET" posF
tion.
, Recovery tank not properly
installed
. Ensure that recovery tank is
installed proper/}/(Fig. 2-20).
Recovery tank full/automatic shut-
off engaged.
Remove and empty recover}/tank.
, Filter or filter lid missing or not
properly positioned.
. Ensure recovery tank filter and filter
lid are proper/}/installed (Fig. 2-22).
PossibJe cause
Possible solution
. Cleaner not set for dry operation
. Press wet/dry pedal to "DRY PiCK-
UP" position.
, Debris is too large to cJear
squeegee
. Tip nozzle off floor by pushing dovvn
on handle.
Possible cause
Possible soludon
, Solution tank not firmly in place
. Make su;e tank is securely locked in
position.
, Solution tank empty
Refill solution tank.
Possible cause
Possible solution
CJeaner set for "WET/DRY PiCK-
UP"
. Move wet control switch down to
"WET SCRUB" position (Fig. 2-7).
, Circuit breaker inside cleaner is
tripped
. To reset the breaker.
(1) Push the ON/OFF switch com-
pletely down. You will feel some
resistance when the switch moves
downward. The switch will also move
slightly upward on its own.
(2) Wait one minute.
(3) Repeat step 1.
(4) Turn the cleaner ON and continue
cleaning.
If the brushes continue to stall and
the breaker tr@s again, clean the
brushes to remove debris. (Figs. 4-1
through 4-4)
Service
To obtain approved HOOVER service and
genuine HOOVER parts, locate the near-
est Hoover Factory Service Center or
Authorized Hoover Warranty Service
Dealer (Depot) by:
'_checking the Yellow Pages
under "Vacuum Cleaners -
Household" OR -
, checking the list of Factory
Service Centers provided
with this cleaner OR -
, checking the Service section of The
Hoover Company on-line at
www.hoover.com OR -
, calling 1°800°944°9200 for an auto
mated referral of authorized service
outlet locations (U.S. only).
Do not send your cleaner to The Hoover
Company in North Canton for service, this
will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton, Ohio
44720 Phone: 1-330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the com-
plete model number when requesting
information or ordering parts. (The model
number appears at the bottom of the back
of the cleaner body.)
For questions or comments concerning
Machine Formula LYSOL@ or OLD
ENGMSH@ Floor Cleaning Concentrate,
cal! 1-800-228-4722.
LYSOL@ and OLD ENGMSH@ are regis-
tered trademarks of Reckitt Benckiser Inc.
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