Lexmark E320 - Printer - B/W Service Manual page 127

Problem
The paper fails to feed from the
optional Tray 2.
The Load Paper light is on even
though there is paper loaded in
the optional Tray 2.
The printer does not print after a
paper jam has been cleared.
Action
• Make sure the optional Tray 2 is
selected from the printer driver.
• Make sure the tray is pushed all
the way in.
• Make sure the metal plate is
pressed down before inserting it
into the printer.
Note: Once the tray is inserted, the
metal plate springs up so the
paper can feed into the
printer.
• Make sure the paper does not
exceed the stack height indicator.
• Make sure the paper is under both
corner bucklers (see loading
paper in the User's Reference).
• Remove the paper from the
optional Tray 2 and fan the paper.
• Check the rubber on the D–roll
assembly (pick roll).
• Make sure the tray is pushed all
the way in.
• Press Continue.
• Clear all jams.
• Press and release Continue or
open and close the printer cover
to restart the printer.
• Make sure the print cartridge is
installed properly.
Diagnostic information
4500
2-97