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If you use Windows 2000 or earlier versions of Windows:
From the Start menu, select Settings > Control Panel.
1
Double-click Display.
2
3
Click the Effects tab.
4
If the option Smooth edges of screen fonts is selected (a check mark appears to the left of the option), click the
check mark to clear it and disable the setting.
Troubleshooting Adobe Captivate output
Adobe Captivate was built with low bandwidth in mind. A typical project with sound (some narration) and a
modest screen size of 512 x 384 streams at approximately 2–3 kilobytes per second. Your viewers can play this
project using a 56K (or slower) dial-up modem without waiting more than a few seconds for the project to start.
Additionally, there are no pauses during playback.
•
A project that streams well might have the following characteristics:
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File Size: 777K
•
Length: 6 minutes 12 seconds
•
Audio: 286K
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Video: 491K
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Screen size: 608 x 460
Note: File size depends on several factors. Larger files contain elements such as photos, images, soundtracks, large
screen sizes, rapid screen transitions, and higher quality video and audio settings.
There are a number of ways to improve the file size of Adobe Captivate output:
•
One important factor is the kilobytes per second ratio. Check the Bandwidth Analysis to find this factor. Don't
despair if your project is large; it is possible for a large project to stream well over the Internet. For example, a
400K file might seem large, but if it plays for 5 minutes, it streams easily over a 28.8K modem. The first slide in
a project always has a longer kilobytes per second ratio, because it is the first slide to load and additional project
information must load with it.
•
Consider your color settings and the images included in your project. Two quick tips for reducing file size are
to avoid color gradients and to avoid photo images.
ADOBE CAPTIVATE 3
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Table of Contents
Troubleshooting
