Errors That Require A Service Technician; Maintenance Req. 0100; Service Req. 00000100; Service Req. 00000101 - Epson Stylus Pro 9000 Service Manual

B0 wide-format professional inkjet printer
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EPSON Stylus Pro 9000

3.2.1 Errors that require a service technician

This section describes the errors listed in Table 3-2 on page 58 in detail.

MAINTENANCE REQ. 0100

Problem
The waste ink pads have absorbed 99% of their potential. The printer can
continue printing, but the "Maintenance Req. 0100" message appears
instead of the "Ready" or "Printing" messages.
Solution
Replace the following parts and reset the ink counter
Waste Ink Pads (right, left)
F Box (right, left)
Pump Assembly
Cap Assembly
Cleaner, Head

SERVICE REQ. 00000100

Problem
The waste ink pads are completely full, causing a fatal error. The printer
stops printing.
Solution
See the solution for Maintenance Req. 0100.

SERVICE REQ. 00000101

Problem
A printer part has exceeded its useful life, and to prevent damage to other
parts as well as abnormal operations/printouts, an error occurs. This error
occurs when the CR Motor has reached 2.5 million passes, and this
indicates the Ink Tubes should be replaced due to excessive wear and
tear.
Solution
To make sure the Ink Tube is not worn out, verify no part of the tube shows
wear, is loose, or leaks ink anywhere, especially the tube area between the
printheads and the ink pipes.
Troubleshooting

SERVICE REQ. 00010000

Problem
PF motor encoder check error
The PF motor makes small revolutions clockwise and counter-clockwise.
When it turns, the printer checks the rotary encoder output signals to make
sure the motor is turning at the correct speed/distance. If there the encoder
doesn't send the correct signal or output data, an error occurs.
Solution
Make sure there is nothing blocking the grid rollers. If that does not solve
the problem, check the PF motor encoder connection. If there still is a
problem, try the following.

SERVICE REQ. 00010001

Problem
PF motor out of step - the length of the PF motor internal encoder's pulse is
too long or too short compared to the regular pulse.
Solution
Make sure there is nothing blocking the grid rollers. If that does not solve
the problem, check the PF motor encoder connection. If there still is a
problem, try the following.
Troubleshooting Using the Error Messages
Check and adjust the PF Belt tension
Replace the PF motor
Replace the Main Board
Check and adjust the PF Belt tension
Replace the PF motor
Replace the Main Board
Revision B
59

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