Maintenance And Troubleshooting; Troubleshooting Tools - HP Tc2110 - Server - 128 MB RAM Maintenance Manual

Chapter 6

6 Maintenance and Troubleshooting

Preventive Maintenance Procedures
Refer to the following table for preventive maintenance procedures used for the HP Tower Server tc2110. Be
sure to turn off power to the server when cleaning it.
Preventative Maintenance Procedures
Component
Keyboard
Monitor screen
Mouse
Tape drive heads
Cooling fans and grilles 6 Months
CAUTION Do NOT use petroleum-based cleaners (such as lighter fluid or cleaners containing
benzene, trichlorethylene, ammonia, dilute ammonia, or acetone. These chemicals could
damage the keyboard's plastic surfaces.)
HP recommends the periodic cleaning of tape drive heads, capstans, and guides on the HP tape drive units
and those products using high-density data cartridges and mini-data cartridges. This maintenance procedure
prolongs tape and head life and helps reduce read/write errors due to dust and oxide. Call the HP Customer
Support Center or check HP's Storage website for further information for preventative maintenance
information on the HP tape drive.

Troubleshooting Tools

If you are having problems installing your HP Server, there are a number of tools available for
troubleshooting.
The HP Server Online Documentation CD-ROM contains the following tools:
· Troubleshooting Information
· Parts Information
· List of Error Messages
· List of Beep Code Error Messages.
· DiagTools - The Startup CD-ROM (only available for the HP Server tc2100 and tc2110) provides the
DiagTools utility for troubleshooting purposes: Boot to the HP Startup CD-Rom on the HP Server and
execute the utility. The HP DiagTools Utility will automatically launch.
Got to HP's web site at www.hp.com to access the most comprehensive support material.
· Latest support news – Product and support information on HP Servers.
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Time Frame Maintenance Procedure
Regularly Dust with a damp, lint-free cloth. Lock the keyboard if there
is that option on the HP Server; otherwise, power off the HP
Server before cleaning.
Regularly Use HP Video Screen Cleaner or other appropriate monitor
screen cleaner.
Regularly The ring surrounding the trackball on the bottom of the
mouse opens and closes. Remove the ring and keep the
trackball free of dirt. Do not use solvent to clean. Use a
damp, lint-free cloth.
Monthly Use the recommended cleaning method noted in the device's
manual.
Check functions of cooling fans and clean the intake
openings on the chassis. Be sure to power off and unplug the
HP Server before cleaning. Use an industrial static-free
vacuum cleaner to remove the dust and lint.
Maintenance and Troubleshooting