Additional Tips - Brady BRADYMARKER XC Plus Manual

Additional tips

(continued)
If the unit must come in for repair:
1. An RMA must be obtained from Brady's Tech Support Center at 800\643-8766
2. When ready to ship the unit in, write up a short note stating the symptoms and enclose
any samples that show the problem.
3. Send the unit in it's protective case, if available, or wrap the unit in 2" - 3" of plastic
bubble wrap. Secure the bubble wrap around the unit. This will protect it from damage
in shipment.
** DO NOT use styrofoam or biodegradable peanuts. They break down during shipment
and get into the unit causing extensive cleaning and possible damage.
4. Write the RMA number on the outside of the box.
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