AT&T MERLIN LEGEND Data Manual page 10

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Customer Support Information
For connection to off-premises stations, report the FIC OL13C and SOC 9.0F.
If this equipment is to be connected to digital service (1.544 Mbs), the FIC is 04DU9-B for D4 framing format or 04DU9-C
for extended framing format, and SOC 6.0P.
If this equipment is to be connected to DID facilities, the FIC is 02RV2-T, and the SOC is 9.0F.
The quantities and USOC numbers of the jacks required.
For each jack, provide the sequence in which lines are to be connected: the type lines, the FIC, and REN by position
when applicable,
You must also notify your local telephone company if and when this equipment is permanently disconnected from the line(s).
The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive REN's on the
telephone line may result in the devices not ringing in response to an incoming call. In most, but not all, areas the sum of the
REN's should not exceed five (5.0). To be certain of the number of devices that maybe connected to the line, as determined
by the total REN's, contact the telephone company to determine the maximum REN for the calling area.
Installation and Operational Procedures
The manuals for your system contain information about installation and operational procedures.
Repair Instructions. If you experience trouble because your equipment is malfunctioning, the FCC requires that the
equipment not be used and that it be disconnected from the network until the problem has been corrected. Repairs to this
equipment can be made only by the manufacturers, their authorized agents, or by others who may be authorized by the FCC.
In the event repairs are needed on this equipment, please contact the National Service Assistance Center (NSAC) at 1-800-
628-2888, or your authorized AT&T dealer.
Rights of the Local Telephone Company. If this equipment causes harm to the telephone network, the local telephone
company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice is not
practical, you will be notified as soon as possible, You will also be informed of your right to file a complaint with the FCC.
Your local telephone company may make changes in its facilities, equipment, operations, or procedures that affect the
proper functioning of this equipment. If they do, you will be notified in advance to give you an opportunity to maintain
uninterrupted telephone service.
Hearing Aid Compatibility. The custom telephone sets for this system are compatible with inductively coupled hearing aids
as prescribed by the FCC.
Automatic Dialers. WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS TO EMERGENCY
NUMBERS:
Remain on the line and briefly explain to the dispatcher the reason for the call.
Perform such activities in the off-peak hours, such as early morning or late evening.
DOC Notification and Repair Information
NOTICE: The Canadian Department of Communications (DOC) label identifies certified equipment. This certification means that
the equipment meets certain telecommunications network protective, operational, and safety requirements. The DOC does not
guarantee the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to connect it to the facilities of the local
telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases,
the company's inside wiring for single-line individual service may be extended by means of a certified connector assembly
(telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any
repairs or alterations made by the user to this equipment, or any equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and
internal metallic water pipe system, if present, are connected. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric
inspection authority or electrician, as appropriate.
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Customer Support Information

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