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Avaya DEFINITY Guide Manual page 250

Enterprise communications server - guide to acd call centers
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Selection (EAS)
NOTE:
Expert Agent Selection (EAS)
I
I
G3V4 Enhanced
I
CallVisor Adjunct/Switch Applications Interface (ASAI)
Routing
I
(Prompting)
I
I
I
I
I
Expert Agent
Vectoring
Vectoring (CINFO)

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Definity 7

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