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Avaya DEFINITY Guide Manual page 243

Enterprise communications server - guide to acd call centers
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I
Selection (EAS)
I
Expert Agent Selection (EAS)
Enabled
I
Vectoring (Basic)
First Data Delay
Second Data Delay
I
(Basic)
DTMF
Signaling Tone
Pause
I
I
ASAI
Expert Agent Selection (EAS)
Second Data Delay
Tone/Pause
Expert Agent
Vectoring

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Definity 7

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