Busy Lamp Field View (Blf Tab) - Altigen AltiConsole Manual

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Note: You can pick up a workgroup queued call from the Group Call
Queue window by clicking on the call or you can park your current
call to accept the first available call in the group's queue. If you are
a member of multiple groups, you can also specify which groups
to monitor. For details, see "Group Setup" on page 40.
In order to use this feature, your system administrator must have
checked the Allow Agent to Pick up Call from Workgroup
Queue setting.
You cannot pick up a hunt group call from AltiConsole.

Busy Lamp Field View (BLF tab)

The panel at the right side of the main window contains four tabs. The first
tab is BLF, or Busy Lamp Field. This display lists only physical
extensions in the AltiWare system.
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