Cisco CRS-1 - Carrier Routing System Router Troubleshooting Manual page 22

Basic Cisco IOS XR Verification and Troubleshooting Tools
R24
R28
R32
R36
DLL path
/hfr-os-3.3.90/lib/libinfra.dll
/lib/libc.dll
Crash Package Infomation
Package: hfr-mgbl, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/wor
kspace for c2.95.3-p8
Package: hfr-mcast, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/wo
rkspace for c2.95.3-p8
Package: hfr-mpls, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/wor
kspace for c2.95.3-p8
Package: hfr-rout, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/wor
kspace for c2.95.3-p8
Package: hfr-k9sec, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/wo
rkspace for c2.95.3-p8
Package: hfr-lc, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/works
pace for c2.95.3-p8
Package: hfr-fwdg, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/wor
kspace for c2.95.3-p8
Package: hfr-admin, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/wo
rkspace for c2.95.3-p8
Package: hfr-base, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/wor
kspace for c2.95.3-p8
Package: hfr-os-mbi, Source: By edde-bld1 in /vws/aga/production/3.3.90.1I/hfr/w
orkspace for c2.95.3-p8
node:
------------------------------------------------------------------
node:
------------------------------------------------------------------
node:
------------------------------------------------------------------
Use the show context command to locate the core dump file path. For example, the core dump file path
shown in the command output is: harddisk:/dumper/first.tcam_mgr.abort.node0_1_CPU0.ppc.Z. The
command output shows a crashed on a node. The process is pkg/bin/tcam_mgr.
Collect the following information and sent it to Cisco Technical Support. For Cisco Technical Support
contact information, see the
page viii
ppc.Z file—This file contains the binary core dump information. Use the path listed in the command
•
output to copy the contents of the ppc.Z file. The path shown in the command output is:
harddisk:/dumper/first.tcam_mgr.abort.node0_1_CPU0.ppc.Z
• ppc.txt file—This file contains content on the core dump similar to the show context command
output. Use the path listed in the command output to copy the contents of the ppc.txt file. The path
shown in the command output is: harddisk:/dumper/first.tcam_mgr.abort.node0_1_CPU0.ppc.txt
Collect the show version or show install active command output.
•
Cisco IOS XR Troubleshooting Guide for the Cisco CRS-1 Router
1-12
r24 r25 r26
00000003 00000000 00000003
r28 r29 r30
00000006 0000f054 48254064
cnt lr msr
00000000 fc1c6340 0000d932
cnd xer
28004024 00000008
DLL Info
Text addr. Text size
0
0xfc1a8000 0x00079dd8
node0_6_CPU0
node0_RP0_CPU0
node0_RP1_CPU0
"Obtaining Documentation and Submitting a Service Request" section on
in the Preface.
r27
4825dc34
r31
481ff810
pc
fc1d3fa0
Data addr. Data size
0xfc142000 0x00034200
0xfc222000 0x00002000
Chapter 1 General Troubleshooting
Version
0xfc1343b8 0x00000bbc
0
OL-21483-02