Cisco CRS-1 - Carrier Routing System Router Troubleshooting Manual page 199

Chapter 8 Process Monitoring and Troubleshooting
Command or Action
Step 3
process restart job-id location node-id
Example:
RP/0/RP0/CPU0:router# process restart 234
location 0/1/cpu0
The following example shows the details for a blocked process for CPU usage:
RP/0/RP0/CPU0:router# show processes cpu location 0/0/cpu0 | exc 0%
CPU utilization for one minute: 100%; five minutes: 100%; fifteen minutes: 100%
PID
24615
65647
The following example shows the details for active processes from a designated node:
RP/0/RP0/CPU0:router# show processes blocked location 0/0/cpu0
Jid
54
51
51
72
72
72
OL-21483-02
1Min 5Min 15Min Process
98% 97% 97% syslog_dev
1% 1% 1% bfd_agent
Pid Tid
8202 1
20502 2
20502 3
20503 6
20503 7
20503 8
Troubleshooting High CPU Utilization and Process Timeouts
Purpose
Restarts the process. If the problem is not resolved, contact
Cisco Technical Support. For Cisco Technical Support
contact information, see the
Submitting a Service Request" section on page viii
Preface.
Collect the following information for Cisco Technical
Support:
show processes blocked location node-id command
•
output
• follow job job-id location node-id command output
Caution If your system is running Release 3.8.0, 3.8.1,
3.8.2, or 3.9.0 software, you should not run the
follow process and follow job commands,
because these can cause a kernel crash at the
target node. Therefore, for these software
releases, you should use other available
commands for troubleshooting and call Cisco
Technical Support if the problem is not resolved.
(This crash behavior does not occur for releases
other than the ones listed.)
show version command output
•
show dll command output
•
show configuration command output
•
show logging command output
•
content of the file:
•
disk0:/wdsysmon_debug/debug_env. number (if it
exists)
<--!!!
Name State Blocked-on
ksh Reply 8199
attachd Reply 20500
attachd Reply 8204
qnet Reply 20500
qnet Reply 20500
qnet Reply 20500
Cisco IOS XR Troubleshooting Guide for the Cisco CRS-1 Router
"Obtaining Documentation and
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