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LaCie 2big Quadra
User Manual
4.2. Other Troubleshooting Topics
Problem
The 2big is not recognized by the
computer.
The 2big is working slowly.
Power supply failure.
•
DESIGN BY NEIL POULTON
If there is no icon for the 2big on the desktop (Mac users) or in My Computer (Windows us-
ers):
✦ Check the interface cable connection. Check both ends of the FireWire, eSATA or USB
cables and make sure that they are fully seated in their respective ports. Try disconnect-
ing the cables, waiting 10 seconds, and then reconnecting them. If the drive is still not
recognized, restart your computer and try again.
✦ Make sure your computer meets the minimum system requirements for compatibility with
the 2big Quadra. See section
✦ Make sure the power supply is properly connected (see section
that the drive has been turned on by pressing the On/Off/Auto button the back of the
drive, and that the outlet the power supply is connected to is also turned on.
✦ Make sure that the drive has been formatted properly. Please see section
the
Disks.
If other USB, eSATA or FireWire devices are connected to the same port or hub, disconnect
the other devices and see if the 2big's performance improves.
Replacement power supplies can be purchased from LaCie at:
www.lacie.com
Solutions
1.1. Minimum System Requirements
Troubleshooting
page 33
for more information.
2.2. Turn the Drive
On),
3.5. Partitioning
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Table of Contents
Troubleshooting
