Jam At Duplex Unit - Xerox 7300B - Phaser Color Laser Printer Service Manual

Jam at Duplex Unit

B8: Jam inside Duplex Unit.
B13: Jam inside Duplex Unit.
Troubleshooting Procedure Table
Steps Actions and Questions
1 Ensure the correct weight and type of
paper is loaded in the tray.
See "Media and Tray Specifications" on
page 1-16 for approved media types and
weights.
2 Check for and remove any dirt, debris or
obstructions in the paper path around the
Duplex Unit.
Did this correct the problem?
3 Clean and check the Duplex Unit's rollers.
Do the rollers move freely and are free of
dirt or debris?
4 Use Service Diagnostics to ensure the
Duplex Unit Entrance, Middle and Exit
actuators and sensors are functioning
correctly.
5 Use service diagnostics to test the duplex
motor and right and left duplex clutches.
Do the motors and clutches function
correctly?
6 Inspect the duplex unit's wiring harness. If
defective, replace the wiring harness.
Is the harness properly seated and free
from defects?
Error Messages and Codes
Yes
Go to step [2].
Complete
Go to step [4].
Go to step [5].
Go to step [6].
Replace the
Engine Controller
Board.
No
Load approved
media and run a
set of test prints
through the
printer.
If a jam still occurs
go to step [2].
Go to step [3].
Replace the
Duplex Unit.
Replace the
Duplex Unit.
Replace the
Duplex Unit.
Replace the
Duplex Unit.
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