Alvarion BU-DS.11 User Manual page 8

BreezeNET DS.11 Series User Manual
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Contacting Alvarion Technical
Support
Should you need assistance beyond the scope of this manual, please contact your
local Alvarion reseller or distributor. If they cannot solve your problem, feel free to
contact the Alvarion Technical Support Department. The support representative
can assist you in solving any problems that cannot be solved by your reseller.
When requesting support, please have the following items available:
♦ Configuration of the system, including models of the Alvarion equipment used
and other applicable equipment and connecting cables
♦ Hardware and Firmware versions of the Alvarion equipment
♦ Configuration and statistics counters as viewed in the Configuration Utility
♦ Description of the problem encountered
To contact Alvarion Technical Support Department, refer to the Alvarion web site:
www.alvarion.com/support.htm