Before Requesting Service - Panasonic MC-CG985 Operating Instructions Manual

Table of Contents

Advertisement

WARNING
Disconnect the electrical supply before performing maintenance to the vacuum cleaner.
Failure to do so could result in electric shock or personal injury from vacuum cleaner
suddenly starting.
Review this chart to find do-it-yourself solutions for minor performance problems.
Any service needed, other than those described in these Operating Instructions,
should be performed by an authorized service representative.
PROBLEM
Vacuum cleaner
won't start.
Poor job of dirt
pick-up.
Vacuum cleaner starts but
cuts off.
Power Nozzle will not
run when attached.
Constant green light on
in dirt sensor.
Any, some, or all red lights
in dirt sensor burn and never
turn green.
No green or red dirt
sensor lights.
Performance indicator
is red.
Vacuum Cleaner picks up
moveable rugs -or- Power
Nozzle pushes too hard.
Light won't work.
Cord won't rewind.
Vacuum cleaner leaves marks
on carpet.

BEFORE REQUESTING SERVICE

Electric Shock or Personal Injury Hazard.
POSSIBLE CAUSE
1. Unplugged at wall outlet.
2. Tripped circuit breaker/blown fuse
at household service panel.
3. Loose hose electrical connections.
1. Full or clogged dust bag.
2. Clogged airflow passages.
3. Dirty safety filter.
4. Wrong pile height setting.
5. Open suction control.
6. Hole in hose.
7. Worn POWER NOZZLE brushes.
8. Worn or broken belt.
9. Dirty agitator or end caps.
10. Canister hood open.
1. Hose or hood electrical connections.
2. Tripped overload protector in
POWER NOZZLE.
3. Tripped thermal protector
in canister.
1. POWER NOZZLE connections unplugged.
2. Worn or broken belt.
3. Dirty agitator or end caps.
4. Tripped overload protector in
POWER NOZZLE.
.
1. Dirt passage is clogged.
2. Lenses are dirty.
1. Dirt passage is clogged.
1. Switch not in CARPET position.
2. No power to sensor board.
1. Full or clogged dust bag.
2. Dirty filter.
3. Clogged airflow passage.
4. Certain attachment tools.
1. Wrong pile height setting.
2. Suction too strong.
1. Burned out light bulb.
1. Dirty power cord.
2. Cord jammed.
1. Wrong vacuuming pattern.
1. Plug in firmly, push ON/OFF switch to ON.
2. Reset circuit breaker or replace fuse.
3. Reconnect hose ends.
1. Change bag.
2. Clear airflow passages.
3. Replace filter.
4. Adjust setting.
5. Adjust control.
6. Replace hose.
7. Replace agitator.
8 & 9. See REMOVING BELT and REPLACING
10. Close and latch hood.
1. Check connections, reconnect hose
2. Remove any items that may be caught
3. Change dust bag, clear airflow blockage.
1. Plug in firmly.
2 & 3. See REMOVING BELT and REPLACING
4. Remove any items that may be caught
1. Check for clogs in air passages.
2. Clean lenses.
1. Check for clogs in air passages.
1. Move switch to CARPET position.
2. Take to your nearest Panasonic Servicenter.
1. Change bag.
2. Replace filter.
3. Clear clog from airflow passage.
4. This is normal. Light should go off
1. Adjust setting.
2. Open suction control.
1. Change light bulb.
1. Clean the power cord.
2. Pull out cord and rewind.
1. See VACUUMING TIPS.
- 56 -
POSSIBLE SOLUTION
BELT.
ends.
or jammed, then reset. If vacuum cleaner
starts and stops again, clean agitator and
end caps, then reset.
Wait 30 minutes for motor to cool and
automatically reset.
BELT.
or jammed, then reset. If vacuum cleaner
starts and stops again, clean agitator and
end caps, then reset.
when tool is removed.

Advertisement

Table of Contents
loading

Table of Contents