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Operating problems
Problem
I don't see anything on my
handheld's screen.
My battery doesn't charge.
I get a warning message telling
me my handheld memory is
full.
Solution
Try each of these in turn:
Press an application button to ensure your handheld is
turned on.
Press Function
box appears, adjust the brightness by holding down the up
scroll button for a few seconds. If this doesn't work, hold the
down scroll button for a few seconds.
If your handheld was exposed to cold, make sure it is at
room temperature.
Recharge the unit.
Perform a soft reset. If your handheld still doesn't turn on,
perform a hard reset. See
Appendix
A.
With a hard reset, all records and entries stored
IMPORTANT
in your handheld are erased. Never perform a hard reset
unless a soft reset does not solve your problem. You can
restore any data previously synchronized with your computer
during the next HotSync
Make sure the power outlet is active and the HotSync cradle
is properly plugged in.
If the battery does not hold a charge, return your handheld
to an authorized Palm service center.
Purge records from Date Book and To Do List. This deletes
To Do List items and past Date Book events from the
memory of your handheld. See
Chapter
4. You may need to perform a HotSync operation to
recover the memory.
Delete unused memos and records. If necessary, you can
save these records. See
If you have installed additional applications on your
handheld, remove them to recover memory. See
applications"
in
Chapter
+ Brightness
. If the Brightness dialog
"Resetting your handheld"
®
operation.
"Purging records"
"Deleting records"
4.
Operating problems
in
in
in
Chapter
4.
"Removing
379
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