Troubleshooting Guide - Masterbuilt 20070211 Assembly, Care & Use Manual

SYMPTOM
Power light wont come
Unit takes excessive amount of
time to heat up
(longer than 60-70 min)
There is a gap between the door
and the smoker when in use and
door latch has no more
adjustment
Grease is leaking out of smoker
through door and legs
No smoke
Temperature rapidly decreased,
or shut down after few hours of
use
Controller displaying error
message
Power light is on, unit isn't
heating
Controller does not adjust heat
Interior light does not come on
Meat probe temperature does
not show on display
Remote will not control smoker

TROUBLESHOOTING GUIDE

CAUSE
Not plugged into wall
House fuse tripped
Wire connector on controller not
properly connected to smoker
Controller malfunctioning
Unit plugged into an extension
cord
Door not closed properly
Controller malfunctioning
Door alignment
Damaged door seal
Drip pan not in place
Excess grease or oil build-up in
unit
Drain tube in back of unit is not
draining
No wood chips
Faulty control unit
Controller malfunctioning
Controller/unit malfunctioning
Controller/unit malfunctioning
Bulb burned out
Switch is in off position
Probe malfunctioning
Batteries are weak or installed
wrong
Remote is not Linked properly to
controller
Remote malfunctioning
POSSIBLE SOLUTION
Check wall connection
Make sure other appliances are not
operating on the same electrical
circuit. Check household fuses.
See Step 2 on Page 5
Contact Masterbuilt at 1.800.489.1581
Set unit so an extension cord does
not have to be used
Close door and fasten latch securely
Contact Masterbuilt at 1.800.489.1581
Contact Masterbuilt at 1.800.489.1581
Reposition so hole lines up with drain
hole in bottom of unit
Clean unit
Check drain tube positioning at back
of unit
Add wood chips (See Page 11)
Contact Masterbuilt at 1.800.489.1581
Contact Masterbuilt at 1.800.489.1581
Contact Masterbuilt at 1.800.489.1581
Contact Masterbuilt at 1.800.489.1581
Replace bulb with 15W-25W bulb
made for ovens
Turn switch on
Contact Masterbuilt at 1.800.489.1581
Refer to page 13 instructions
Contact Masterbuilt at 1.800.489.1581
14