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Dell Dimension 2010 Service Manual

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Download this manual See also: Setup Manual
Dell™ Dimension™ 2010 Service Manual
Model D05M
Type D05M001
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell Dimension 2010

  • Page 1 Dell™ Dimension™ 2010 Service Manual Model D05M Type D05M001 w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and Dimension are trademarks of Dell Inc.; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 3: Table Of Contents

    Contents Technical Overview ....Inside View of Your Computer ....System Board Components .
  • Page 4 Memory Module(s) ....Removing Memory Module(s) ....Replacing Memory Module(s) ....PCI and PCI Express Cards .
  • Page 5 Front I/O Panel ....Removing the Front I/O Panel ....Replacing the Front I/O Panel .
  • Page 6 14 Battery ......Removing the Battery ....Replacing the Battery .

  • Page 7: Technical Overview

    Technical Overview WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Inside View of Your Computer Technical Overview...

  • Page 8: System Board Components

    power supply optical drive Media Card Reader front bezel hard drive system board System Board Components 3 4 5 Technical Overview...
  • Page 9 12 V power connector (PWR2) processor socket processor fan connector memory module connector (CPU_FAN) (DIMM1) memory module connector main power connector (PWR1) (DIMM2) SATA connector (SATA_3) SATA connector (SATA_1) media card reader connector front panel USB connector (F_USB2) (F_USB1) USB power connector power switch module connector (USB_PWR1) (FP1)
  • Page 10 Technical Overview...

  • Page 11: Before You Begin

    Technical Specifications For information on technical specifications of your computer, see the Setup Guide that shipped with your computer or see the Dell Support website at support.dell.com/manuals. Recommended Tools The procedures in this document may require the following tools: •...

  • Page 12: Safety Instructions

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself.
  • Page 13 CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components. Before You Begin...
  • Page 14 Before You Begin...

  • Page 15: Computer Cover

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.

  • Page 16: Replacing The Computer Cover

    front of computer computer cover screws (2) 4 Release the computer cover by pulling it away from the front of the computer and lifting it up. 5 Set the cover aside in a secure location. NOTE: To remove the computer cover on the other side, lay the computer on its side with the unremoved cover facing up, and then perform step 3 to step 5.
  • Page 17 5 Ensure that the cover is seated correctly. 6 Replace the two screws that secure the computer cover, using a screwdriver. front of the computer computer cover screws (2) slot 7 Place the computer in an upright position. CAUTION: Ensure that none of the system air-vents are blocked. Blocking them would cause serious thermal problems.
  • Page 18 Computer Cover...

  • Page 19: Front Bezel

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.

  • Page 20: Replacing The Front Bezel

    5 Pull the front bezel away from the front of the computer to release it from the front bezel inserts. 6 Set aside the front bezel in a secure location. Replacing the Front Bezel 1 Align the clamps of the front bezel to the front panel and press it towards the computer until the front bezel clamps snap into place.

  • Page 21: Memory Module(S)

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.

  • Page 22: Replacing Memory Module(S)

    Replacing Memory Module(s) 1 Follow the procedures in "Before You Begin" on page 11. 2 Press out the securing clip at each end of the memory module connector. CAUTION: Do not install ECC memory modules. 3 Align the notch on the bottom of the memory module with the tab in the memory module connector.
  • Page 23 cutouts (2) securing clip (snapped in position) 5 Replace the computer cover (see "Replacing the Computer Cover" on page 16). 6 Connect your computer and devices to electrical outlets, and then turn them on. If the message appears stating that memory size has changed, press <F1> to continue.
  • Page 24 Memory Module(s)

  • Page 25: Pci And Pci Express Cards

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
  • Page 26 screw card 5 Remove the card. • For a PCI card, grasp the card by its top corners, and ease it out of its connector. • For a PCI Express x16 card, push the retention mechanism on the card connector as you grasp the card by its top corners, and then ease the card out of the connector.

  • Page 27: Replacing Pci And Pci Express Cards

    PCI Express x16 card PCI Express x16 card connector securing tab retention mechanism 6 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.
  • Page 28 See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer. 4 If this is a new card installation, remove the break-away metal plate. 5 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.
  • Page 29 1 PCI Express x16 card PCI Express x16 card connector 3 securing tab retention mechanism 6 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot. 7 Replace the screw that secures the card to the chassis 8 Connect any cables that should be attached to the card.

  • Page 30: Configuring Your Computer After Removing Or Installing A Pci/Pci Express Card

    Configuring Your Computer After Removing or Installing a PCI/PCI Express Card NOTE: For information on location of external connectors, see the Setup Guide. For information on installing drivers and software for your card, see the documentation that shipped with the card. Installed Removed Sound Card...

  • Page 31: Drives

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
  • Page 32 power cable data cable screws (4) CAUTION: Ensure that you do not scratch the screw holes with the screwdriver as the hard disk circuit board assembly is exposed here. 4 Place the computer in an upright position. 5 Remove the four screws that secure the hard drive to the hard drive bay. 6 Slide the hard drive out towards the back of the computer.

  • Page 33: Replacing A Hard Drive

    8 Replace the computer cover on both the sides (see "Replacing the Computer Cover" on page 16). 9 Connect the computer and other devices to an electrical outlet. Replacing a Hard Drive 1 Follow the procedures in "Before You Begin" on page 11. 2 Remove the computer cover from both the sides (see "Removing the Computer Cover"...
  • Page 34 2 Remove the computer cover from both the sides (see "Removing the Computer Cover" on page 15). 3 Remove the front bezel (see "Removing the Front Bezel" on page 19). FlexBay USB cable screws (2) 4 Disconnect the FlexBay USB cable from the Media Card Reader connector on the system board.

  • Page 35: Replacing A Media Card Reader

    6 Slide the Media Card Reader out through the front of the computer. 7 Replace the front bezel (see "Replacing the Front Bezel" on page 20). 8 Replace the computer cover on both the sides (see "Replacing the Computer Cover" on page 16). 9 Connect your computer and devices to electrical outlets, and then turn them on.
  • Page 36 1 break-away metal plate 5 Gently slide the Media Card Reader into place in the FlexBay slot. Drives...

  • Page 37: Removing An Optical Drive

    6 Align the screw holes in the Media Card Reader with the screw holes in the FlexBay slot. 7 Replace the two screws that secure the Media Card Reader to the FlexBay slot. NOTE: Ensure that the Media Card Reader is installed before the FlexBay USB cable is connected.
  • Page 38 1 power cable data cable screws (4) 5 Remove the four screws that secure the optical drive to the optical drive bay. 6 Slide the optical drive out through the front of the computer. 7 Replace the front bezel (see "Replacing the Front Bezel" on page 20). 8 Replace the computer cover on both the sides (see "Replacing the Computer Cover"...

  • Page 39: Replacing An Optical Drive

    10 Configure the drives in system setup (see "System Setup Options" on page 71). Replacing an Optical Drive 1 Follow the procedures in "Before You Begin" on page 11. 2 Remove the computer cover from both the sides (see "Removing the Computer Cover"...
  • Page 40 5 Gently slide the optical drive into place. 6 Align the screw holes in the optical drive with the screw holes in the optical drive bay. 7 Replace the four screws that secure the optical drive to the optical drive bay.
  • Page 41 Drives...
  • Page 42 Drives...

  • Page 43: Power Switch Module

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
  • Page 44 hard drive activity light holder Power Switch Module...

  • Page 45: Replacing The Power Switch Module

    8 Slide the holder along with the hard drive activity light and cable out through the front of the computer. Replacing the Power Switch Module 1 Slide the power switch module through the slot on the front panel. 2 Press the holder and gently snap it into the front panel until it clicks into place.
  • Page 46 Power Switch Module...

  • Page 47: Front I/O Panel

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.

  • Page 48: Replacing The Front I/O Panel

    front I/O panel screw Replacing the Front I/O Panel 1 Align the front I/O panel with the screw hole in the chassis. Front I/O Panel...
  • Page 49 2 Replace the screw that secures the front I/O panel to the chassis. 3 Connect the cables to the system board connectors. 4 Replace the front bezel (see "Replacing the Front Bezel" on page 20). 5 Replace the computer cover on both the sides (see "Replacing the Computer Cover"...
  • Page 50 Front I/O Panel...

  • Page 51: Processor Fan And Heat Sink Assembly

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against likelihood of electric shock, laceration by moving fan blades or other unexpected injuries, always unplug your computer from the electrical outlet before removing the cover.
  • Page 52 5 Rotate the clamp lever 180 degrees clockwise to release the clamp grip from the bracket projection. 6 Rotate the processor fan and heat sink assembly upward gently, and remove it from the computer. Lay the processor fan and heat sink assembly down on its top, with the thermal grease facing upward.

  • Page 53: Replacing The Processor Fan And Heat Sink Assembly

    Replacing the Processor Fan and Heat Sink Assembly CAUTION: When reinstalling the fan, ensure that you do not pinch the wires that run between the system board and the fan. 1 Clean the thermal grease from the bottom of the processor fan and heat sink assembly.
  • Page 54 3 clamp grip bracket clamp lever bracket projection processor fan and heat sink assembly 6 Connect the processor fan and heat sink assembly cable to the processor fan connector on the system board (see "System Board Components" on page 8). 7 Replace the computer cover (see "Replacing the Computer Cover"...

  • Page 55: Processor

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
  • Page 56 4 Press and push the release lever down and out to release it from the tab that secures it. processor release lever socket CAUTION: When removing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. 5 Gently lift the processor to remove it from the socket.

  • Page 57: Replacing The Processor

    Replacing the Processor CAUTION: Ground yourself by touching an unpainted metal surface on the back of the computer. CAUTION: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. 1 Follow the procedures in "Before You Begin"...
  • Page 58 5 Set the processor lightly in the socket and ensure that the processor is positioned correctly. 6 Pivot the socket release lever back toward the socket, and snap it into place to secure the processor. 7 Clean the thermal grease from the bottom of the heat sink. CAUTION: Ensure that you apply new thermal grease.

  • Page 59: System Board

    Do not perform the following steps unless you are familiar with hardware removal and replacement. Performing these steps incorrectly could Setup damage your system board. For information on contacting Dell, see the Guide Removing the System Board 1 Follow the procedures in "Before You Begin" on page 11.
  • Page 60 9 Lift the system board up and out. screws (6) system board System Board...

  • Page 61: Replacing The System Board

    Replacing the System Board 1 Gently align the system board into the chassis and slide it towards the back of the computer. 2 Replace the six screws that secure the system board to the chassis. 3 Route and connect the cables that you removed from the system board. CAUTION: Ensure that the processor fan and heat sink assembly is correctly seated and secure.
  • Page 62 System Board...

  • Page 63: Power Supply

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.

  • Page 64: Replacing The Power Supply

    screws (4) voltage selector switch power supply 6 Slide out the power supply and lift it out. Replacing the Power Supply 1 Slide the replacement power supply towards the back of the computer. WARNING: Failure to replace and tighten all screws may cause electrical shock as these screws are a key part of the system grounding.
  • Page 65 3 Connect the DC power cables to the system board and drives. 4 Secure all the cables to the securing clip on the side of the power supply. NOTE: Double-check all cable connections to make sure they are secure. 5 Replace the computer cover (see "Replacing the Computer Cover" on page 16).
  • Page 66 Power Supply...

  • Page 67: Battery

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: A new battery can explode if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.

  • Page 68: Replacing The Battery

    battery release lever 5 Press the battery release lever to remove the battery. Replacing the Battery 1 Insert the new battery (CR2032) into the socket with the side labeled "+" facing up, and press the battery into place. 2 Replace the computer cover (see "Replacing the Computer Cover" on page 16).

  • Page 69: System Setup

    Certain changes can cause your computer to work incorrectly. Entering System Setup 1 Turn on (or restart) your computer. 2 When the DELL logo appears, press <F2> immediately. NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time.
  • Page 70 Option Field — This field contains information about each option. In this field you can view your current settings and make changes to your settings. Use the right- and left-arrow keys to highlight an option. Press <Enter> to make that selection active. Help Field —...

  • Page 71: System Setup Options

    System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System Info Displays the BIOS version and date information. BIOS Info Displays the computer model number. System Displays the service tag of the computer.
  • Page 72 • USB Controller—Enabled or Disabled (Enabled by USB Device Setting default) • USB Operation Mode—High Speed; Low Speed (High Speed by default) • Virtualization—Enabled; Disabled (Disabled by CPU Feature default) • Cool & Quite—Enabled; Disabled (Enabled by default) Advanced Chipset Features Disabled;...
  • Page 73 Boot Device Configuration Boot Setting Config • Numlock Key—On; Off (On by default) • Halt on—All, But Keyboard; All Errors(All, But Keyboard by default) Press Enter for details. This is a dynamic list and is Removable Device updated based on the removable devices connected to Priority your computer.

  • Page 74: Changing Boot Sequence For The Current Boot

    You can use this feature, for example, to tell the computer to boot from the optical drive so that you can run the Dell Diagnostics on the Drivers and Utilities disc, but you want the computer to boot from the hard drive when the diagnostic tests are complete.

  • Page 75: Clearing Forgotten Passwords And Cmos Settings

    NOTE: Write down your current boot sequence in case you want to restore it. 3 Press the up- and down-arrow keys to move through the list of devices. 4 Press plus (+) or minus (–) to change the boot priority of device. Clearing Forgotten Passwords and CMOS Settings 1 Follow the procedures in "Before You Begin"...

  • Page 76: Flashing The Bios

    The BIOS may require flashing when an update is available or when replacing the system board. 1 Turn on the computer. 2 Locate the BIOS update file for your computer at the Dell Support website at support.dell.com. 3 Click Drivers & Downloads→ Select Model.
  • Page 77 5 Select the product brand in the Select Your Product Line list. 6 Select the product model number in the Select Your Product Model list. NOTE: If you have selected a different model and want to start over again, click Start Over on the top right of the menu. 7 Click Confirm.
  • Page 78 System Setup...

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