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Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell , the DELL logo, YOURS IS HERE, Dell On Call, and DellConnect are trademarks of Dell Inc.; AMD and AMD Athlon are trademarks of Advanced Micro Devices, Inc; Microsoft , Windows , Windows Vista, and Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries;...
Regulatory Compliance Homepage at Restricting airflow around your computer may www.dell.com/regulatory_compliance. cause it to overheat. To prevent overheating ensure that you leave at least 10.2 cm (4 inches) at the back of the computer and a minimum of 5.1 cm (2 inches) on all other sides.
You can purchase the DVI-to-VGA adapter, HDMI-to-DVI adapter, and additional HDMI or DVI cables on the Dell website at www.dell.com. Use the appropriate cable based on the connectors available on your computer and display. Refer to the following table to identify the connectors on your computer and display.
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Setting Up Your Dimension Desktop Connection Type Computer Cable Display VGA-to-VGA (VGA cable) DVI-to-DVI (DVI cable) DVI-to-VGA (DVI-to-VGA adapter + VGA cable) HDMI-to-HDMI (HDMI cable) HDMI-to-DVI (HDMI-to-DVI adapter + DVI cable)
Setting Up Your Dimension Desktop Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the back panel of the computer.
Setting Up Your Dimension Desktop Connect the Network Cable (Optional)
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Setting Up Your Dimension Desktop A network connection is not required to complete your computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a broadband device or Ethernet jack), you can connect it now. NOTE: Use only an Ethernet cable to connect to the network connector (RJ45 connector).
CAUTION: Do not interrupt the operating system’s setup process. Doing so may render your computer unusable. You will need to reinstall the operating system. NOTE: It is recommended that you download and install the latest BIOS and drivers for your computer available at support.dell.com.
Setting Up Your Dimension Desktop Connect to the Internet Setting Up Your Internet Connection ISPs and ISP offerings vary by country. Contact (Optional) your ISP for offerings available in your country. To connect to the Internet, you need an external If you cannot connect to the Internet but have modem or network connection and an Internet successfully connected in the past, the ISP...
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NOTE: The following instructions are ® applicable to the Windows default view, 1. Save and close any open files, and exit any so they may not apply if you set your Dell ™ open programs. computer to the Windows classic view.
Using Your Dimension Desktop This section provides information about the features available on your Dimension 2010 desktop. Front View Features...
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Using Your Dimension Desktop 1 Optical drive — Plays or records CDs and DVDs. Ensure that you insert the disc with the printed side facing upwards. 2 Optical drive eject button — Opens the optical drive when pressed. 3 Optional optical drive bay — Can contain an additional optical drive. USB 2.0 connectors (2) —...
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9 FlexBay slot — Supports a floppy drive and a Media Card Reader. 10 Service Tag and Express Service Code (located on top of your computer) — Used to identify your computer when you access the Dell Support website or call technical support.
Using Your Dimension Desktop Back View Features...
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Using Your Dimension Desktop 1 Power connector — Connects to the power cable. Appearance of this connector may vary. 2 Voltage selector switch — Allows you to select the voltage rating appropriate for your region. 3 Power supply diagnostic light — Indicates availability of power to the power supply unit. 4 Back panel connectors —...
Using Your Dimension Desktop Back Panel Connectors...
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Using Your Dimension Desktop VGA connector — Connects to the display. On computers with a discrete graphics card, use the connector on the card. USB 2.0 connectors (4) — Connects to USB devices such as memory keys, digital cameras, and MP3 players. Microphone connector —...
Your optical disc Dell Technology Guide available on your drive may support multiple disc media formats hard drive or on the Dell Support website including CDs and DVDs. at support.dell.com. You can download or copy pictures and video...
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The Microsoft Windows operating appearance, resolution, wallpaper, screensaver, system installed on your Dell computer provides or other features of your desktop. the following options: Windows Vista ®...
To transfer information to a new computer: Windows Vista NOTE: The following steps are applicable for the Windows default view, so they may not apply if you set your Dell computer to ™ the Windows Classic view. → Control Panel→ System 1.
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Using Your Dimension Desktop Windows 7 Backing Up Your Data → Control Panel→ System 1. Click Start It is recommended that you periodically back up and Security→ Back Up and Restore. files and folders on your computer. 2. Click Set up backup..To back up files: 3.
NOTE: A broadband connection is recommended for fast upload or download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your photos, music, and other important files. DataSafe Online safely backs up your important files to online storage, and protects your files from catastrophic incidents like theft, fire, or natural disasters.
Using Your Dimension Desktop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently-used applications, files, and folders. You can personalize the Dock by: • Adding or removing icons • Changing the color and location of the Dock •...
Possible motherboard failure - solve your problem using the following BIOS ROM checksum failure guidelines, see “Using Support Tools” on page 36 or “Contacting Dell” on page 54. No RAM detected Beep Codes NOTE: If you installed or replaced the memory module,...
Solving Problems Network Problems Power Problems If the network connection is lost — If the power light is off — The computer is either in hibernate mode, turned off, or is not • Check the cable to ensure it is plugged in receiving power.
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If the computer has detected an error during POST. light is off there may be a possible problem For assistance, contact Dell (see “Contacting with the power supply unit or the power Dell” on page 54).
If the type of memory supported by your necessary, install additional memory computer, see “Basic Specifications” on (see the Service Manual on the Dell Support page 58. website at support.dell.com). • Run the Dell Diagnostics (see “Dell •...
Solving Problems Lockups and Software If the computer stops responding or a solid blue screen appears — Problems CAUTION: You might lose data if you are If the computer does not start up — Ensure unable to perform an operating system that the power cable is firmly connected to the shutdown.
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Solving Problems Windows Vista • Check the software documentation or contact the software manufacturer for → Control Panel→ 1. Click Start troubleshooting information: Programs→ Use an older program with this version of Windows. – Ensure that the program is compatible with the operating system installed on 2.
Support with DellConnect ™ Customer Service, Training and The Dell Support Center home page displays your Tutorials, How-To Help with Dell computer’s model number, service tag, express on Call, and Online Scan with service code, and service contact information.
Dell Technical Keyboard failure — Replace keyboard or check Support — The computer failed to complete the cable for loose connection. the boot routine three consecutive times for the same error. See “Contacting Dell” on page 54 for more assistance.
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• Enter system setup and ensure that the boot has exceeded its normal operating range. sequence information is correct. See the Dell recommends that you back up your data Service Manual on the Dell Support website regularly. A parameter out of range may or may at support.dell.com.
“Lockups and but incorrectly configured, you can use the Software Problems” on page 34 and run the Hardware Troubleshooter to resolve the Dell Diagnostics before you contact Dell for incompatibility. technical assistance. To start the Hardware Troubleshooter: It is recommended that you print these procedures before you begin.
Using Support Tools Start the Dell Diagnostics from your hard drive 3. When the DELL logo appears, press <F12> ™ or from the Drivers and Utilities disc. immediately. Select Diagnostics from the boot menu and press <Enter>. Starting Dell Diagnostics From Your...
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6. When the tests are complete, close the test key to continue.” screen to return to the Choose An Option d. Press any key to go to the Choose An window. Option window. 7. To exit the Dell Diagnostics and to restart the computer, click Exit.
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Starting Dell Diagnostics From the <Enter> to proceed. Drivers and Utilities Disc 6. Select Run the 32 Bit Dell Diagnostics from 1. Insert the Drivers and Utilities disc. the numbered list. If multiple versions are 2. Shut down and restart the computer.
Use this option if System Restore did not resolve your problem. • Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer. This procedure...
NOTE: The procedures in this document are or delete any files or programs until the applicable for the Windows default view, system restoration is complete. so they may not apply if you set your Dell ™ 1. Click Start computer to the Windows Classic view.
3. Turn on your computer. This application allows you to: 4. When the Dell logo appears, press <F8> • Restore files and folders several times to access the Advanced Boot • Restore your hard drive to the operating Options window.
NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers. Use Dell Factory Image Restore only as the last method to restore your operating system. These options restore your hard drive to the operating state it was in when you purchased...
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Factory Image Restore. CAUTION: If you do not want to proceed 1. Turn on the computer. When the Dell logo with Factory Image Restore, click Cancel. appears, press <F8> several times to access 8. Click the checkbox to confirm that you want the Vista Advanced Boot Options window.
If you are reinstalling the Microsoft Windows ® ® Dell Drivers and Utilities disc to load any operating system to correct a problem with a required drivers. Depending on the region newly installed driver, first try using Windows from which you ordered your computer, or Device Driver Rollback.
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6. When the boot device list appears, highlight appears. CD/DVD/CD-RW Drive and press <Enter>. 4. Restart the computer. 7. Press any key to Boot from CD-ROM. Follow the instructions on the screen to 5. When the DELL logo appears, press <F12> complete the installation. immediately.
NOTE: Some of the following services procedures. See “Online Services” on are not always available in all locations page 51 for a more extensive list of Dell outside the continental U.S. Call your local Support online. Dell representative for information on 5.
Getting Help Technical Support and Online Services Customer Service You can learn about Dell products and services on the following websites: Dell’s support service is available to answer • www.dell.com your questions about Dell hardware. Our support staff uses computer-based diagnostics •...
Dell Support e-mail addresses • mobile_support@us.dell.com Service • support@us.dell.com To check on the status of any Dell products • la-techsupport@dell.com (Latin America and that you have ordered, you can go to Caribbean countries only) support.dell.com, or you can call the automated •...
• Return Material Authorization Number Checklist. If possible, turn on your computer (if provided by Dell support technician): before you call Dell for assistance and call from • Operating system and version: a telephone at or near the computer. You may be asked to type some commands at the keyboard, •...
4. Select the appropriate service or support link procedures you performed: based on your need. Contacting Dell 5. Choose the method of contacting Dell that is convenient for you. For customers in China, call 800-858-2969. NOTE: If you do not have an active...
Dell Technology Guide available on your maintaining peripherals, Internet, networking, hard drive or on the Dell Support website at and e-mail support.dell.com upgrade your computer with new or additional the Service Manual on the Dell Support website memory, or a new hard drive at support.dell.com...
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User License Agreement find your Service Tag/Express Service the top of your computer Code— You must use the Service Tag to identify your computer on support.dell.com or to contact technical support find drivers and downloads the Dell Support website at support.dell.com...
Externally one 5.25-inch drive bay for specifications, see the Service Manual on the accessible SATA DVD+/-RW Super Dell Support website at support.dell.com. Multi Drive NOTE: Offerings may vary by region. Internally one 3.5-inch drive bay for For more information regarding the...
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4 GB Width 185 mm (7.28 inches) NOTE: For instructions on upgrading the Depth 438 mm (17.2 inches) memory, see the Service Manual on the Weight 8.3 kg (18.29 lbs) Dell Support website at support.dell.com. Computer Information System chipset NVidia MCP61P...
Basic Specifications External Connectors Power two front-panel, and DC Power Supply four back-panel USB Wattage 300 W, 180 W 2.0-compliant connectors Maximum heat dissipation: NOTE: The USB connectors can support devices with power rating up 300 W 1621 Btu/h to 10W @ 5V. 180 W 944 Btu/h Network adapter...
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Basic Specifications Power Computer Environment Maximum shock (measured with hard drive Coin-cell battery 3-V CR2032 lithium in head-parked position and a 2-ms half-sine Computer Environment pulse): Temperature ranges: Operating 40 G +/- 5% with pulse duration of 2 msec +/- 10% Operating 10°C to 35°C (50°F to 95°F) (equivalent to 20 inches/ sec...
Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by...
You can find additional Safety Best Practices CAUTION: Dell products are not intended information on the Regulatory Compliance for use in patient health care environments Homepage on www.dell.com at the following unless specially designated.
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26 American wire gauge (AWG) and an FCC compliant RJ11 modular plug. • Contact Dell (or an authorized dealer or When operating your equipment: service center for retail purchases) if your equipment does not operate normally.
These ODD devices contain no user adjustments Do not attempt to service the equipment nor any user serviceable or replaceable parts. yourself, except as explained in your Dell NOTE: Additional user information for your documentation or in instructions otherwise optical storage device may be available provided to you by Dell.
Appendix A: Safety, Environmental, and Regulatory Information General Power Safety Set the switch to the position that most closely matches the voltage used in your Observe the following guidelines when location. connecting your equipment to a power source: NOTE: The switch on your system may be •...
Replace the battery only with a compatible heightened sound pressure level. battery purchased from Dell that is designed to work with your Dell computer. Ergonomic Instructions Do not use a battery from other computers WARNING: Improper or prolonged with your computer.
Recycling Information documentation. The reserve battery is a long-life battery, and it is very possible that you will never Dell recommends that customers dispose of their need to replace it. However, should you need used computer hardware, monitors, printers, and...
Further, under U.S. law, weapons. the Products may not be sold, leased or Finding Additional Information For additional user information about your computer, monitor, and individual components (such as storage drives, PC cards, and other peripherals) go to support.dell.com.
Dell products. The China RoHS requirements can be found in Chinese MII MCV standard: “Requirements for Concentration Limits for Certain Hazardous Substances in Electronic...
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Appendix A: Safety, Environmental, and Regulatory Information Dell Desktop Products Part Name Toxic or Hazardous Substances and Elements Lead Mercury Cadmium Hexavalent Polybrominated Polybrominated (Pb) (Hg) (Cd) Chromium biphenyls diphenyl ethers (Cr VI) (PBB) (PBDE) Chassis/Bezel Mechanical Assemblies (fans, heat sinks, etc.)
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“O” indicates the hazardous and toxic substance content of the part is lower than the threshold defined by the MCV Standard. “X” indicates the hazardous and toxic substance content of the part is over the threshold defined by the MCV Standard. In all cases where an X is shown, Dell uses an allowable exemption per EU RoHS.
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Appendix A: Safety, Environmental, and Regulatory Information Dell Monitors (Flat Panel and CRT) Toxic or Hazardous Substances and Elements Part Name Lead Mercury Cadmium Hexavalent Polybrominated Polybrominated (Pb) (Hg) (Cd) Chromium biphenyls diphenyl ethers (Cr VI) (PBB) (PBDE) Stand/Chassis Printed Circuit...
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“X” indicates the hazardous and toxic substance content of the part is over the threshold defined by the MCV Standard. In all cases where an X is shown, Dell uses an allowable exemption per EU RoHS. Applicable electronic information products (EIPs) sold in China must be labeled with an environmental protection use period (EPUP) per China’s “Marking for Control of Pollution Caused...
Agreement. If you do not agree to these terms, between you, the user, and Dell Products L.P or Dell Global B.V. (“Dell”). This Agreement covers promptly return all Software items (disks,...
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Dell, the right to perform an a sale or transfer of the Dell product if you audit of your use of the Software during normal retain no copies and the recipient agrees to business hours, you agree to cooperate with the terms hereof.
The and results obtained from the Software. entire liability of Dell and its suppliers, and your DELL, ON BEHALF OF ITSELF AND ITS exclusive remedy, shall be, at Dell’s option,...
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LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS; YOU MAY HAVE OTHERS, WHICH VARY FROM JURISDICTION TO JURISDICTION. IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS,...
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, and documentation with only those rights set OR CONSEQUENTIAL DAMAGES (INCLUDING, forth herein. Contractor/manufacturer is Dell BUT NOT LIMITED TO, PROCUREMENT OF Products L.P., One Dell Way, Round Rock, Texas SUBSTITUTE GOODS OR SERVICES; LOSS 78682.
Appendix B: End User License Agreement General the complete and exclusive statement of the Agreement between you and Dell regarding the This license is effective until terminated. It will Software. terminate upon the conditions set forth above or Supplemental Terms for EMS if you fail to comply with any of its terms.
Back View 20 DellConnect 51 Dell DataSafe Local Backup 45 Dell Diagnostics 39 calling Dell 53 Dell Factory Image Restore 43, 46 CDs, playing and creating 24 Dell Support Center 36 chipset 59 Dell support website 57 computer capabilities 24...
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Index Hardware Troubleshooter 39 headphone email addresses front connector 17 for technical support 52 energy conserving 25 Internet connection 14 Expansion Slots 58 Express Service Code 18, 50 Internet Service Provider 14 finding more information 56 License 76 Front View Features 16 FTP login, anonymous 52 memory problems solving 33...
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Index network connection Safety 64 fixing 31 Service Tag 18 software features 24 software problems 34 order status 52 solving problems 30 specifications 58 support email addresses 52 Power 67 support sites power button 18 worldwide 51 power problems, solving 31 System Messages 37 problems, solving 30 System Restore 43...
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Index USB 2.0 front connectors 17, 23 Warranty 78 Windows 7 Program Compatibility Wizard 35 Windows Vista Program Compatibility Wizard 34 reinstalling 49...
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Printed in the U.S.A. www.dell.com | support.dell.com...