Scsi Problems - HP Tc2120 - Server - 256 MB RAM Maintenance Manual

Chapter 6
1. Review the basic IDE installation guidelines to ensure a proper configuration.
2. In addition, check the following:
o Verify correct drivers are installed.
o Verify there is a CD-ROM disk in the CD-ROM drive.
o Verify all internal drive cables are securely attached and functional.
3. Try installing a known good CD-ROM disk.
4. Verify that the Local Bus IDE Adapter item is correctly configured in the Setup program:
o Power up the server and press F10 at startup.
o Select Enter Setup, and go to the Advanced menu.
o Check that "Both" is selected in the Local Bus IDE Adapter field.
5. If the problem persists, check for environmental problems that could damage disk media and disk drive
heads.
Environmental problems result from:
o Radiated Interference: Sources include communications and radar installations, radio/TV broadcast
transmitters, and hand-held receivers.
o Airborne Contaminants: Sources include dust, smoke, and ashes. Steam from duplication equipment
may result in intermittent disk errors.
Symptom:
•
The server will not boot from the CD-ROM.
Action:
Use the (BIOS) Setup Utility to ensure the CD-ROM drive is bootable:
1. Place a known, bootable CD-ROM in the drive.
2. Review the Troubleshooting Checklist and Boot Device Priority.
3. Reboot the server and run the (BIOS) Setup Utility (press F10 during the boot process).
4. Select the Boot menu and the Boot Device Priority submenu.
5. If necessary, move the CD-ROM up the boot list.
This ensures the CD-ROM will boot before any of the hard disk drives (IDE or SCSI).
6. Save and exit the Setup Utility.

SCSI Problems

Symptom:
•
The SCSI BIOS has trouble loading.
Action:
1. Review the Troubleshooting Checklist before you continue.
2. If you installed more than one SCSI controller, verify the BIOS of all other SCSI controllers are disabled
except for the SCSI boot controller.
Troubleshooting
74