Updating drivers
A driver is a software program that enables your computer to communicate with an attached device, such as
a printer, hard disk drive, mouse, or keyboard.
Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new
one does not solve your problem:
1.
Click the Start button.
2.
Type Device Manager into the Start Search box, and then click Device Manager to open the Device
Manager window.
3.
Click the plus sign (+) to expand the type of device you want to update or rollback. (For example,
DVD/CD-ROM drives).
4.
Double-click the specific item (for example, HP DVD Writer 640b).
5.
Click the Driver tab.
6.
To update a driver, click Update Driver, and then follow the onscreen instructions.
Or, to revert to an earlier version of a driver, click Rollback Driver, and then follow the onscreen
instructions.
Microsoft System Restore
If you have a problem that might be due to software that was installed on your computer, use System Restore
to return the computer to a previous restore point. You can also set restore points manually.
NOTE:
Always use this System Restore procedure before you use the System Recovery program.
NOTE:
Some features might not be available on systems that are shipped without a version of Microsoft
Windows.
To start a System Restore:
1.
Close all open programs.
2.
Click the Start button, right-click Computer, and then click Properties.
3.
Click System protection, System Restore, click Next, and then follow the onscreen instructions.
ENWW
Software troubleshooting
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