Software Troubleshooting - HP Presario All-in-One CQ1-1000 - Desktop PC Getting Started Manual

Symptom Possible solution
I cannot connect For Windows 7:
to the Internet.
1. Click the Start button, click Control Panel, click Action Center, and then click
Troubleshooting.
2. Under Network and Internet, click Connect to the Internet.
Verify that you are using the proper cables for your Internet connection type. Your
computer might have a dial-up modem and an Ethernet network adapter (also called a
network interface card, or NIC). A modem uses a standard telephone cable, whereas
the network adapter uses a network cable, to connect to a local area network (LAN). Do
not connect a telephone cable to the network adapter, and do not plug a network cable
into a telephone service line; doing so might damage the network adapter.
Run the wireless setup wizard:
1. Click the Start button, click Control Panel, click Network and Internet, and
then click Network and Sharing Center.
2. In the Network and Sharing Center window, click Set up a connection or
network to open the wizard, and then follow the onscreen instructions.
If your system has an external antenna, try to move the antenna to a better position. If
the antenna is internal, try to move the computer.
Try to connect again later, or contact your Internet service provider (ISP) for assistance.

Software troubleshooting

Some software repairs are as simple as restarting your computer, and others require performing a System
Recovery from files on your hard disk drive.
ENWW
Software troubleshooting
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