Gateway MT6704h Reference Manual page 112

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An audio CD does not produce sound
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A DVD movie will not play
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106
CHAPTER 9: Troubleshooting
Try a different disc. Occasionally discs are flawed and
cannot be read by the drive.
Some music CDs have copy protection software. You may
not be able to play these CDs on your notebook.
Your notebook may be experiencing some temporary
memory problems. Shut down and restart your
notebook.
Clean the disc. For more information, see
or DVDs" on page
Make sure that the CD label is facing up, then try again.
Some music CDs have copy protection software. You may
not be able to play these CDs on your notebook.
Make sure that the volume control on your notebook is
turned up. For more information about using your
volume control, see
Make sure that the Windows volume control is turned
up. For instructions on how to adjust the volume control
in Windows, see "Adjusting the volume" on page
Make sure that Mute controls are turned off.
If you are using the built-in speakers, make sure that
nothing is plugged into the headphone jack on the
notebook. For the location of the headphone jack, see
"Front" on page 6.
If you are using powered speakers, make sure that they
are plugged in and turned on.
Clean the disc. For more information, see
or DVDs" on page
Your notebook may be experiencing some temporary
memory problems. Shut down and restart your
notebook.
Reinstall the audio device drivers. For more information,
see "Recovering pre-installed software and drivers" on
page 78.
Make sure that the label or side you want to play is facing
up, then try again.
Make sure that you have a DVD drive. For more
information, see "Identifying drive types" on page
Shut down and restart your notebook.
Clean the DVD. For more information, see
or DVDs" on page
77.
"Adjusting the volume" on page
77.
77.
"Cleaning CDs
36.
36.
"Cleaning CDs
42.
"Cleaning CDs