Chapter 6. Solving Problems; Diagnostic Tools Overview - IBM HS12 - BladeCenter - 8028 Installation And User Manual

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Chapter 6. Solving problems

Use these instructions to resolve any problems you may encounter while installing
the blade server.
If you install the blade server in the BladeCenter unit and the blade server does
not start, perform the following actions:
v Make sure that the BladeCenter unit is correctly connected to a power source.
v Reseat the blade server in the BladeCenter unit (see "Installing the blade server
v If the power-on LED is flashing slowly, turn on the blade server (see "Turning
v If you have just added a new optional device or component, make sure that it is
If the blade server does not start after you have performed the preceding actions,
see the Problem Determination and Service Guide for your blade server on the IBM
Documentation CD.

Diagnostic tools overview

Use this overview to locate specific diagnostic tools to diagnose and solve
hardware-related problems.
The following tools are available to help you diagnose and solve hardware-related
problems:
v POST beep codes
v POST error codes
v
v Troubleshooting tables
© Copyright IBM Corp. 2008, 2010
in a BladeCenter unit" on page 31).
on the blade server" on page 13).
correctly installed and compatible with the blade server and its components. If
the device or component is not compatible, remove it from the blade server,
reinstall the blade server in the BladeCenter unit, and then restart the blade
server.
The power-on self-test beep codes can indicate the detection of a problem.
– One beep indicates successful completion of POST
– Repeating long beeps indicate a memory error. Make sure that all DIMMs are
correctly installed. For more information, see "Installing a memory module"
on page 21.
– See the Problem Determination and Service Guide for more information about
beep codes.
See the Problem Determination and Service Guide for more information.
The POST error codes table in "ServerGuide problems" on page 49 lists problem
symptoms and steps to correct the problems.
For more information about POST error problem symptoms and steps to correct
the problems, see the Problem Determination and Service Guide for your blade
server.
Use the troubleshooting tables to find solutions to problems that have
identifiable symptoms. For more information about troubleshooting tables, see
the Problem Determination and Service Guide for your blade server.
47

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