4.2
Troubleshooting Image Defects
The following procedures should be followed in the event of specific
Before you can establish the cause of an image defect you need to identify whether the
image defect you have got comes from the scanning side or the printing side to take the
appropriate action.
Implement both direct copying and printing from the printer itself (ex. test print), and find
which causes the defect referring to the table below;
Cause
Scanning side
Printing side
= No good
Also, see subsection 3.3 and 3.4 for information about the location of the high-voltage
contacts and grounding contacts.
Caution:
Print quality cannot be guaranteed in the following cases;
When using the printer for a special job, such as printing of name cards.
When printing much narrower paper than the printable paper width.
When printing on one area of the paper continuously even though Letter or A4 size
paper is used.
Copying result
= OK
IV-5
image
Printing result
defects.