Paper Problems; Printed Image Problems - Pentax 203125 - PocketJet II B/W Direct Thermal Printer User Manual

Paper Problems

The paper is jammed in the printer
See page 31, "Clearing a Paper Jam."
Paper moves through the printer, but nothing appears
on the paper
Make sure you are using Pentax Quality paper and that you are loading
it properly with the print side away from you. See page 29, "Inserting
Paper." Also, check the Print Density setting using the "Advanced
Software Features," Chapter 2.
The printer may be in Cleaning Mode. Make sure the Cleaning Mode,
DIP switch 4, is ON (Cleaning mode is on when the switch is in the
OFF/down position). See page 33, "Cleaning the Print Head."
Paper does not move through the printer even though
the motor is running
If the release cover has been left open, close it completely.
Use Pentax Quality paper only. Heavy paper may not feed through the
printer.
If the release cover is closed and you are using Pentax Quality paper,
the printer may have a damaged drive system. Call technical support.

Printed Image Problems

The printed image is out of alignment
Make sure you are using the Pentax Quality paper.
Make sure you are inserting the paper correctly. See page 29,
"Inserting Paper."
Check to see whether the platen roller is dirty. If it is, clean it. Follow
the instructions for "Cleaning the Platen Roller," page 35.
The print quality is poor, and the image is too light or
dark
Raise or lower the density setting using the printer driver. See page 20,
"Making Prints Lighter or Darker."
Make sure you are using recommended Pentax Quality Paper.
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