Chapter 6 Troubleshooting Overview - Pentax 203125 - PocketJet II B/W Direct Thermal Printer User Manual

Chapter 6 - Troubleshooting
Overview
If you have difficulty getting your printer to work properly, first check
to make sure you have done the following tasks correctly (See Chapter
1, "Setting Up the Printer").
• Installing the battery or connecting the printer to an AC outlet
• Connecting the printer to your computer
Make sure you have installed and selected the proper printer driver as
explained in Chapter 2, "Using the Printer."
Look through the troubleshooting tips in this chapter for help correcting
the problem.
If none of these suggestions works:
• If you are in the U.S., call Pentax Technical Support at 1-800-543-
6144 (extension 1820) from 8 AM to 5 PM Mountain Time, Monday
through Friday.
• If you are outside the U.S., contact your local reseller or any of the
Authorized Service Centers.
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