HP dx7400 - Microtower PC Service & Reference Manual page 160

Table D-3 Solving Diskette Problems (continued)
Drive not found.
Cause
Cable is loose.
Removable drive is not seated properly.
The device has been hidden in Computer Setup.
Diskette drive cannot write to a diskette.
Cause
Diskette is not formatted.
Diskette is write-protected.
Writing to the wrong drive.
Not enough space is left on the diskette.
Legacy diskette writes are disabled in Computer Setup.
Diskette is damaged.
Cannot format diskette.
Cause
Invalid media reported.
Disk may be write-protected.
Legacy diskette writes are disabled in Computer Setup.
150 Appendix D Troubleshooting Without Diagnostics
Solution
Reseat diskette drive data and power cable.
Reseat the drive.
Run the Computer Setup utility and ensure Device Available
is selected for the Legacy Diskette in Security > Device
Security.
Solution
Format the diskette.
1. From Windows Explorer select the disk (A) drive.
2. Right-click the drive letter and select Format.
3. Select the desired options, and click Start to begin
formatting the diskette.
Use another diskette or remove the write protection.
Check the drive letter in the path statement.
1. Use another diskette.
2. Delete unneeded files from diskette.
Enter Computer Setup and enable Legacy Diskette Write
in Storage > Storage Options.
Replace the damaged disk.
Solution
When formatting a disk in MS-DOS, you may need to specify
diskette capacity. For example, to format a 1.44-MB diskette,
type the following command at the MS-DOS prompt:
FORMAT A: /F:1440
Open the locking device on the diskette.
Enter Computer Setup and enable Legacy Diskette Write
in Storage > Storage Options.