HP 8100 - Elite Convertible Minitower PC Maintenance And Service Manual page 10

Appendix E Troubleshooting Without Diagnostics .................................................................................... 169
Safety and Comfort .......................................................................................................................... 169
Before You Call for Technical Support ............................................................................................. 169
Helpful Hints ..................................................................................................................................... 170
Solving General Problems ................................................................................................................ 172
Solving Power Problems .................................................................................................................. 176
Solving Diskette Problems ............................................................................................................... 177
Solving Hard Drive Problems ........................................................................................................... 180
Solving Media Card Reader Problems ............................................................................................. 183
Solving Display Problems ................................................................................................................. 185
Solving Audio Problems ................................................................................................................... 189
Solving Printer Problems .................................................................................................................. 192
Solving Keyboard and Mouse Problems .......................................................................................... 193
Solving Hardware Installation Problems ........................................................................................... 195
Solving Network Problems ............................................................................................................... 197
Solving Memory Problems ............................................................................................................... 201
Solving Processor Problems ............................................................................................................ 203
Solving CD-ROM and DVD Problems .............................................................................................. 204
Solving USB Flash Drive Problems .................................................................................................. 206
Solving Front Panel Component Problems ...................................................................................... 207
Solving Internet Access Problems .................................................................................................... 208
Solving Software Problems .............................................................................................................. 211
Contacting Customer Support .......................................................................................................... 212
Appendix F POST Error Messages ............................................................................................................... 213
POST Numeric Codes and Text Messages ..................................................................................... 214
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes .............................................. 221
Appendix G Password Security and Resetting CMOS ............................................................................... 225
Resetting the Password Jumper ...................................................................................................... 226
Clearing and Resetting the CMOS ................................................................................................... 227
Appendix H Drive Protection System (DPS) ................................................................................................ 229
Accessing DPS Through Computer Setup ....................................................................................... 230
Appendix I Specifications ............................................................................................................................. 231
CMT Specifications .......................................................................................................................... 231
SFF Specifications ........................................................................................................................... 233
Index ................................................................................................................................................................. 235
x