Problems writing to a CD-RW or DVD+/-RW drive
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L O S E O T H E R P R O G R A M S
steady stream of data when writing. If the stream is interrupted, an error
occurs. Try closing all programs before you write to the drive.
T
S
U R N O F F
L E E P
See "Power Management Modes" on page 63 for information on sleep modes.
C
H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E
or DVD creation software.
The drive tray cannot eject
1 Ensure that the computer is shut down.
2 Straighten a paper clip and insert one end into the eject hole at the front
of the drive, then push firmly until the tray is partially ejected.
3 Gently pull out the tray until it stops.
The drive makes an unfamiliar scraping or grinding sound
•
Ensure that the sound is not caused by the program that is running.
•
Ensure that the disc is inserted properly.
Hard drive problems
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L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N
prevent the operating system from starting. Try allowing the computer to
return to room temperature before turning it on.
Windows XP:
1 Click Start and click My Computer.
2 Right-click Local Disk C:.
3 Click Properties→Tools→ Check Now.
4 Click Scan for and attempt recovery of bad sectors and click Start.
Windows Vista:
1 Click the Windows Vista Start button
2 Right-click Local Disk C:.
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Troubleshooting
CD-RW and DVD+/-RW drives must receive a
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S
W
T A T E I N
I N D O W S B E F O R E W R I T I N G T O A
CD/DVD
See the help files for your CD
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A hot hard drive may
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and click Computer.
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D I S C